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Reviews, get directions and information for Cutler's

Cutler's

About

Thank you for joining our Facebook page! We are excited to share with you our latest finds, promotions and must haves. http://www.cutlersonline.com

Description

You'll find everything you need for your kitchen. Gadgets galore and hard to find items. Our gift department is full of fabulous goodies for your home and unique gifts to give. Our gift wraps are always free and have been loved by generations of shoppers!

Address: 216 Howard St, Petoskey 49770
Phone: (231) 347-0341
Email: moc.enilnosreltuc@pohs
Parking: Lot, Street
State: MI
City: Petoskey
Street Number: 216 Howard St
Zip Code: 49770
categories: gift shop, kitchen/cooking


Opening Hours

Monday: 09:30 - 18:00
Tuesday: 09:30 - 18:00
Wednesday: 09:30 - 18:00
Thursday: 09:30 - 18:00
Friday: 09:30 - 18:00
Saturday: 09:30 - 18:00
Sunday: 12:30 - 16:00

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Reviews
Terrible/non-existent online customer service. I ordered two products off a wedding registry and only received one but got charged for both. I emailed their customer service address, no response. I email again a week later, no response. I call, they tell me they will call me back, no response. I email again and call again, the person I need to talk to isn’t in right now, please call back later. I call back later, they still aren’t in, they will call me back. Finally I talk with someone when it was convenient for them: they lost or never processed half my order and claimed that the emails went to my spam box they did not, I received confirmation emails for the first item just fine They say they are sending out the order ASAP and should be here in under 10 days. It has been 15 more days so I’m officially filing a dispute with my credit card. They never did respond to ANY of my emails or call with a follow up. What a joke, will never shop here again. Do not recommend.
So many fun kitchen items here! Went for a whisk, came home with a lot more than just that. I was about to order a whisk on Amazon, then checked the Cutler’s website and they had three options, all available in store and even a fancy bamboo matcha one!
Cutler's is famous for their beautiful products. Fun items to look at, ideas for gifts, everything you could want for your home decor and kitchen. But the products are misrepresented by rude and sour salespeople. If you don't like to work with people or have been there too long yes, I have seen some of your for years it's time to leave. Stop taking the fun out of my spending spree. My family spends a lot of money in your store through out the year. I would think that's a good thing. If someone touches something I am fairly certain they are aware of the consequences if damaged. Old rule that has stood the test of time. I don't need your sassy eye staring at me. Touching things makes me happy and want to buy. Hope next time I shop there is a different feeling in the air.
I shop here literally every year for the holidays. You can walk in blind and place your hands on a random shelf and have found the perfect gift for someone. The store is riddled with trinkets, and quality products of the highest standards alike! You can come on a $10/ person budget or have just hit the mega millions and walk out with meaningful gifts for any person in your life. Even if your not shopping for an avid kitchen goer, you can easily find tasteful well recieved gifts that sit beautifully in any kitchen/ dining room etc. Plus more too!! Staff is absolutely great to boot!
Excellent friendly helpful staff. Large selection of items for cooking or baking. They also have an array of decorative items for your home and table. A little on the pricey side but they are local and that means alot.
Always my favorite Petoskey store! Brought my daughter In - law to be when son & she came to Vist me up north
Well appointed store with all manner of kitchen gadgets, cookware, utensils and coffee makers. Very reasonably priced. Some cookware sets are on sale at drastically reduced prices.
I love the lady manning the store...she is full of knowledge and helpful advice!
A high end kitchen store. My go to place in Northwest Michigan if I'm looking for quality. They have everything you need in cookware, prep equipment, food handling and storage, baking, salad to desert, coffee to cocktails, breakfast to dinner. Staff is very helpful. Bring your money and take the time to look at all they have. You'll be impressed.
Kylie is an asset to the Cutlers team. Her service is prompt, she knows the menu well and has always made me and my team feel welcome each time we are here. Me and my team of 7 have come here regularly, not only for the service, but the great food as well.
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