CVS - Jenkintown

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Description

CVS/pharmacy is one of the nation’s leading retail pharmacies, with 23,000 pharmacists supporting customers in more than 7,300 locations across the country.

"CVS Health is conducting coronavirus testing COVID-19. Tests are limited to eligible individuals in select states. Where available, anyone age 10 or older can get tested. Minors under 16 must be accompanied by an adult. We offer lab testing and rapid testing at some locations. High demand may cause lab delays."

Address: 616 Old York Rd, Jenkintown, Pennsylvania 19046

Website

State: PA

City: Jenkintown

Street Number: 616 Old York Rd

Zip Code: 19046

categories: medical & health, pharmacy / drugstore

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Reviews

This CVS location was clean, organized and maintained. The employees on the floor were professional and helpful. I saw many stocking shelves. Most shelves were stocked with items, I only saw a few items out of stock. There were quite a few boxes on the floor, making some aisles hard to maneuver. There was a good selection of Christmas / holiday items. The self checkouts were not the best. Only two of three were working and only one accepted cash. That’s a problem. The parking lot is large and clean.

I had the most amazing experience with a store employee in the cosmetics dept. today. She said "good afternoon" to me and when I looked at her I noticed how flawless her skin was and how nice her makeup looked. So I commented this to her, and she said she buys her products at CVS. I asked for recommendations and she was so knowledgeable and helpful. I left the store with some wonderful skin care products and makeup. Such a wonderful shopping experience!

835 Old York Rd Jenkintown. Went through the drive thru and a very unprofessional older lady with blonde hair named Joey comes to the window and says “What’s Up?” I give her the name & she brings me my script. I tell her I need to put in another prescription to which she tells me to call & she has a line of 10 people waiting. Before I could even respond, she abruptly closes the window on me and walks away. I literally had to drive around, park my car & go inside & stand in line. WHY???? When all this woman had to do was put my prescription in for me. It would have literally taken her 2 seconds. There was another man inside who became upset because she told him to sit down and wait while she she took another lady. The man explained that he was there first. This Joey person appears to be racist, she made me and the other man of color wait, while she happily waited on another person who was not of color. She even rang up extra items for this woman that were not pharmacy related even though she claimed she was so busy. The man in front of me told me she is very racist and he ended up just leaving. This woman Joey claimed she put in her 2 weeks notice. I hope this is true otherwise she needs to be fired. Terrible customer service and horrible attitude. Treat every customer with the same level of respect and consideration. Don’t pick & choose who you’ll treat fairly. Reading other reviews, it seems this woman has been giving terrible customer service for a while and CVS doesn’t care which is sad.

Pharmacist Joey D 8 pm to 8 amdoes a wonderful job every time to consult my prescribed medication with respect, smile and great knowledge Thank you.

The pharmacy takes long time to answer the calls , when asking for prescription delivery they say okay they will deliver it, I waited & didn’t get it , called again & started from the beginning. I wish everyone do his job in the right way & not just care to get you off the phone

Was at the pharmacy to pick up medication. I asked the cashier Miranda I believe was her name. I asked could she ring up a birthday card as well. I was told no, and that I needed to go up front. I was amazed and insulted. This is my pharmacy, and to be treated this way. I spoke with the manager of the pharmacy she stated would talk to her. I received an email with an offer to discuss in more detail !! I agreed, however no call came.

I went here to get checked bc I was sick. The doctor had no clue what was wrong with me… lol went to another clinic and had meningitis !!!The doctor isn’t good at all doesn’t know anything!! Please don’t come here

I first want to thank Joey the pharmacist for taking care of me.   She is going above and beyond in doing her job.   My problem is with CVS!   I just picked up a prescription from this cvs.  CVS has the pharmacist answering the phones, dealing with drop off, dealing with pick up , handling the drive thru and finally doing her JOB of filling prescriptions.   Yes…. She was all alone.   A highly educated female working the pharmacy with no tech or cashier. I’m sure the pharmacist didn’t sign up for this when they went 6 figures into debt to serve the community.  CVS , MAYBE IF YOU PAID BETTER WAGES you would be able to find some help ! The need for a union here is NOW!

These people are becoming too incompetent.  Pharmacist insisting I did not have these 2 prescriptions. I told her she was wrong.  I wanted to speak to someone else. She started complaining that she was the only one there. Bottom line I told her to look in my file and she found them both.  Sick and tired of people who can't and won't do their job.She was very  very  rude. When  people  are  kind  they  are  easier to  take  and easier  to  understand.

Excellent experience at the pharmacy getting a Covid and flu vaccinations for my daughter. The entire pharmacy staff was incredibly helpful, positive and went out of their way to make our experience posItive. I highly recommend this CVS for your vaccination needs.

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