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CVS

  1. Grand Terrace
  2. Grand Terrace Doctor
  3. Mount Vernon Pharmacy

Reviews, get directions and information for CVS

CVS

Description

CVS/pharmacy is one of the nation’s leading retail pharmacies, with 23,000 pharmacists supporting customers in more than 7,300 locations across the country.



"CVS Health is conducting coronavirus testing COVID-19. Tests are limited to eligible individuals in select states. Where available, anyone age 10 or older can get tested. Minors under 16 must be accompanied by an adult. We offer lab testing and rapid testing at some locations. High demand may cause lab delays."
Address: 12071 Mount Vernon Ave, Grand Terrace 92313
State: CA
City: Grand Terrace
Street Number: 12071 Mount Vernon Ave
Zip Code: 92313
categories: medical & health, pharmacy / drugstore


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Reviews
This was a very cool store, they have everything from candy to alcohol to beer and wine, They also have greeting cards and breakfast cereal, they also have lawn chairs and of course all of your pharmacy needs. The store was very clean and the staff was very polite and very courteous, so if you need any of these items you can definitely get them here at the CVS in grand Terrace. Shop local, buy local, spend local.
Do not send medications here. Lines are SO long and the poor technicians and pharmacists are SO understaffed and are treated poorly by customers because of that. At the same time they take forever filling my prescription and are so rude on the phone probably because of the understaffing. Its been almost 5 days of calling in to see if my prescription is ready to be picked up but they keep saying its out of stock.
They are a little pricey, but they also have a wide variety of items. Their pharmacy is quick with filling prescriptions.
The pharmacy doesn’t deserve one star but, I didn’t want them or anyone to think I just forgot to rate them, they are just bad. I’ve changed from them once about three years ago, but my new insurance has them as a favorite pharmacy which means my copays are lower or not at all. Mostly no copays at all. One prescription for my chronic pain is and has been out of stock but they don’t communicate to me nor my doctor. They’re slow, rude, and seemingly just lazy. I’m ready to go and pay for my medicines due to the extremely poor customer service.
This pharmacy has very poor comunication with their customers! They don't have medication in stock if you call to check on it they lead you to an out of town area. When I tried to get something over the counter to help me a pharmacist was trying ri tell me my RX would never be over the counter, dahh!!
Great customer service!!
Pharmacist was no help. stated was busy and she couldn't help me and sent me to voicemail instead of listening to my request. If your busy don't answer your calls. She did this twice, completely unprofessional to assist in a simple question . should be a 0
Andrea had friendly and excellent customer service over the phone. I had searched MANY CVS stores looking for the Frankenstein Hello Kitty Greeter. Including Ohio, Michigan, Chicago and Arizona. Once Andrea confirmed 2 were in stock at this location, my daughter rushed out to get it. My daughter panicked when she didn’t see them up front. Jason the store manager came from the back and saved the day! Jason was nice, and gave service with a smile. THANK YOU JASON. He looked through several boxes which he didn’t have to do! That’s what going the extra mile is! My daughter is SO HAPPY Sending Hello Kitty Hugs
My prescription was transfered to this store due to the other CVS in Colton doesn't have my prescription available. Drove for 15 minutes expecting that my meds should be available when I get there but arrived and not even ready. I was told by the lady at pharmacy not sure if she's the pharmacist coz she does have a bit of attitude and not really helpful that my meda are not ready for another 20 minutes since the person who supposed to get it ready for me was on lunch . Totally lack of customer service. Not even apologetic for the delay of my prescription. Oh well, seems maybe its really difficult now to find a place who really do care for their customers who got inconvenienced, specially this CVS.
They are horrendous! If you’re thinking of using them- DON’T!!!! Every month it’s like Groundhog Day. I always call a few days before it’s time for my medication to be filled to verify the day I can get it and they tell me the day and tell me to call that day to have them fill my meds. I call the day I was told to call and never fails- their famous words are ‘Who told you that?’ I have never in all the years I’ve had health issues had this many issues. Walgreens treat you like a human being but here at this Cvs- they are so unprofessional and so rude. They actually changed the quantity of one of my meds and lowered it from 3 per day to 1 per day. I ran out because I hadn’t realized they did that. It scares me to think that these pharmacists here in Grand Terrace will do whatever they want with your meds your doctor prescribed and they don’t tell you!!! I had already switched all my other meds to another Cvs and they are great. I kept this specific Med here because the other Cvs can’t fill this specific prescription. Sadly, this pharmacy here is just down the road from me but I cannot deal with them anymore. I would rather drive farther than be crying every time I get off the phone with grand terrace Cvs.
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