CVS - Palm Springs

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Description

CVS/pharmacy is one of the nation’s leading retail pharmacies, with 23,000 pharmacists supporting customers in more than 7,300 locations across the country.

"CVS Health is conducting coronavirus testing COVID-19. Tests are limited to eligible individuals in select states. Where available, anyone age 10 or older can get tested. Minors under 16 must be accompanied by an adult. We offer lab testing and rapid testing at some locations. High demand may cause lab delays."

Address: 3187 S Congress Ave, Palm Springs (Floride) 33461

Website

State: FL

City: Palm Springs

Street Number: 3187 S Congress Ave

Zip Code: 33461

categories: medical & health, pharmacy / drugstore

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Reviews

I love the new store  but hate the COVID policy  ~ if I’m picking up medication how ab you mind my business by staying out of it love the Korean beauty section btw! Do  next

I came into the store the other day and some guy shouted from retail check out "Hello sir how are you doing?" I didn't think he was taking to me so I continued on the pharmacy, only to find it closed lunch. Dear CVS: I don't need a greeter, what I need is more pharmacy staff, more hours, and more locations. There is such a thing as staggered lunch hours as well.

Everyone there is amazing.  They work hard and care about their customers

Waiting to drop off a prescription. Watching an employee filling prescription bottles, no gloves, and her mask was below her nose. When I commented about it, she said it must have slipped below her nose. BS. I worked in the health care 30 years. That woman would have been promoted to cleaning toilets and her boss looking for another job. She was breathing over customers prescriptions. And don't tell me she was breathing through her mouth. Dogs breathe through their mouth, humans breathe through their nose.

Wow this CVS has something to learn and that's certainly the thing that it is sick people who calling in who are in the need for medications. I called in once the guy says hold on and hangs up the phone. I called again he said sorry hold on hands up the phone again. I called the third time another person picks up the phone which was very pleasant his name is Ishmael and apparently when he put me on the phone hold and the other guy who constantly hung up the phone on me pick up the phone with me on the phone hold and everything works fine when I asked for supervisor because obviously he was after me as I'm the problem not he is. Kevin the supervisor wasn't helpful too. When I started complaining he in the middle cuts me off and says ok. So how can I help you. I said at least that you could do is just hear the person out Nike claim that it's not his fault his hand said was acting out and that it's over and now how can I help you. I went along and started telling him to prepare one of the medications he said that the other Pharmacy has it when I said that I want your pharmacy to fill it and he said that the other Pharmacy could be able to fill it you want me to feel it there. Couple times I have to scream now I want you to feel it and they simply just hung up the phone and call the other Pharmacy. I'm sitting right here and I'm not having a good time how to record phone calls that I have made. I'm not feeling well and I'm barely sitting in my chair. God forbid if I'll go fainting and something is going to bed happen to me cuz last time when I fainted I broke my leg. I feel weak and I feel a bit nauseous. Last thing I want is it people who are medically trained. Who are will understand and their best capacity to understand at the people are calling in are obviously in Need for help. Customer service is poor the behavior of a people is poor supervisor of conducting harmful services that really backing up his workers I'm doing nothing to help customers.

My Dr. called in a prescription at 1:55 pm. I went by to get it at 6 pm on my way home. They told me they never got the order. Got back to where I was staying and told my wife. She took my phone and called them back and they told her that they had made a mistake and that they they did get the order. Went back at 7pm and it still was not ready. No trowels in the bathroom either

Terribly slow window service four cars in line and waiting 15 minutes which seems to be normal for this store. Called the manager from the window line over 2 weeks ago to report graffiti on the building see pic he thanked me and you can see how affective he has been at taking care of the damaged building. I always like feeling like I live in the inner city in Palm Springs has lots of class NOT !

To the pharmacist who gave me a Covid booster shot… Thank you for the great service.

I really Love, Love this store great staff. The Pharmacy staff is very helpful, Great Coustormer Service.

Great customer service

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