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Reviews, get directions and information for CVS

CVS

Description

CVS/pharmacy is one of the nation’s leading retail pharmacies, with 23,000 pharmacists supporting customers in more than 7,300 locations across the country.



"CVS Health is conducting coronavirus testing COVID-19. Tests are limited to eligible individuals in select states. Where available, anyone age 10 or older can get tested. Minors under 16 must be accompanied by an adult. We offer lab testing and rapid testing at some locations. High demand may cause lab delays."
Address: 10501 Highland Rd, White Lake, Michigan 48386
State: MI
City: White Lake
Street Number: 10501 Highland Rd
Zip Code: 48386
categories: medical & health, pharmacy / drugstore



related searches: cvs store, cvs caremark, cvs login, cvs locations, cvs pharmacy, cvs near me, cvs wiki, cvs health
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Reviews
Went in to pickup a prescription today. Showed up to the pharmacy at 1:27p and all the gates were down and they were already closed. They supposedly close for lunch from 1:30-2p, but were closed before I got back there prior to 1:30. Not my best move to show up that close to their lunch, but what’s the point of having posted lunch hours only to close early? On a side note; The woman who usually works the register in the afternoons is very nice and pleasant.
After a recent doctors appointment I realized I hadn’t updated my pharmacy and my prescription was sent to this location. I no longer live in the area, and when I do go for a visit it is 2 hours round trip. I called the store prior to going and explained I hadn’t heard if my prescriptions were ready and if they were what were the weekend hours to pick up. They said they were ready and provided their hours. Great, see you this weekend. This evening I pull through the drive through and go through the normal motions. The pharmacist on duty explained they had sent my medication back because I didn’t pick them up fast enough. I explained I don’t live in the area any longer and how would I know if they were ready if I wasn’t contacted? Wouldn’t it be common courtesy to call the patient and give a reminder? Even just leave a note from my Mid-week call that I would be in over the weekend. Unfortunately this pharmacist was pretty cold hearted and explained their “policy” and that I would need to revisit my doctor. Absolutely wild I’m extremely frustrated that the customer service received at this location has gone out the window. Better off doing express scripts than dealing with the “not our problem” attitudes.
The White Lake CVS is nothing short of amazing and the pharmacy makes everything so easy. Professional, courteous and friendly. Our family loves them! Moe and the wonderful team there are rock stars!
Called the Pharmacy around 5pm today. The women that answered was rude and unprofessional. Answered the phone with hold. Didn’t actually put me on hold had me listen to what sounded like messing with papers, key board, was either eating or chewing gum. Was short with me. I couldn’t finish my question before I got a very rude no. Even hung up as was still speaking. I get we all have bad days but she was at work and should remember that part of the job is helping people. whether in the store or on the phone. I hope the store and/or the company records their phone calls so they can hear for their selfs.
It is your usual drug store nothing special. They do carry some good items like a nice selection of candy! Good section for snacks and chips. The $5 coupons are nice. The pharmaceutical people like Moe are very personable always smiling and helpful. Look for sale items good deal.
There are other pharmacies more conveniently located to me, but I drive out of my way and will continue to do so because the pharmacist Moe, and because pharmacy staff is patient, friendly, and helpful. I have been to other pharmacies where the staff makes you feel like they don’t appreciate your business. Not here. I have been going here for years and have always had great customer service!!!
Very poor service. Scheduled a Covid_19 vaccine and then get there after 20 plus minutes they told me their vaccines were expired . That's messed up!!!
A CVS pharmacist falsified my Covid vaccination records and I cannot get the record corrected by any means. There is a disconnect in their system, so an incorrect record must stand forever. First vaccine August 13. Second vaccine September 7. Both 2021. That first vaccine is recorded on my CDC card, but not in the CVS system. The second vaccine was recorded correctly. During a subsequent visit, the same pharmacist added a November vaccination date in hopes of helping me. It was fraudulent manipulation of records. Now my record states that I have two second doses, but never a first dose. This matters because I travel for my job, and I need the CVS generated QR code to prove my vaccination status. I must quarantine 2 weeks in many countries because I have no QR code. Gets very expensive and time consuming. You need a first and second dose for the CVS system. Two second doses don’t work. Nobody has been able to help. Hundreds of hours have been spent trying to sort this out, in person and on the phone. Ever try to get a live person when calling CVS? Now I am out of the country, and can’t even access the CVS or Care.CVS sites. CVS simply does not care about their customers. Find somewhere else to get vaccinations and do your shopping.
Dr Mo is absolutely wonderful. He is personal, caring, very professional and has always helped my family. I have even called with medical questions and he has always taken my calls and is very knowledgeable. I am very thankful to Dr. Mo for being there
The pharmacy staff is extremely welcoming, but that cannot be said for the rest of the store. The managers are either extremely rude to the customers, or standing around vacantly. The employees are just the same. There are never any cashiers around when you're trying to get in and out quickly, and when you do finally get the help you had to wait for, the employees are short and rude, near ripping the money out of your hands. And just because someone is unaware of the closing time for the pharmacy, it doesn't make them an invalid. They don't have to be rude and snotty, they choose to. This was the last straw. I won't be returning to this establishment. I would rather go out of my way to the other side of town, where the employees are at least somewhat well mannered.
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