CVS Pharmacy

It is the worst CVS experience in my life. I tried to transfer my pills from 900 Commonwealth CVS in Brighton to this one ONLINE. They changed my brand prescription to generic one without asking and even letting me know, when I returned GENERIC prescription untouched and it happened the same day and asked for a BRAND they tried to charged me full price saying that my insurance does not cover it anymore always did, EVEN MORE, then they said that my brand prescription Yasmin is discontinued from CVS completely but if I pay full price I can get it... so when I denied to pay full price they just removed my prescription from their CVS system. When I asked how can I get my prescription, which is birth control pill, they said we do not know, call your doctor and ask to re-new a prescription. The whole situation happened just because they intentionally changed my pills and could not fix it.

Wish I could give 0 stars. I called to fill a prescription. Waited a month and a half cause it was out of stock. My sibling called to fill in the same prescription for the same meds and it was ready the next day while mine was not done yet. Called to let them know and they were silent about it and filled it for me. Very unprofessional. Seems like they give special preference to who they fill prescriptions for.

The Pharmacy is awful. They are rude and they don’t update what’s in stock and make you call around to every CVS just to get a prescription. Would give a 0 if I could

The worst CVS I have had any business with. There hasn’t been one time where we did not have any issues with them. Unprofessional, rude, careless place. Choose another location, save your time and your nervous system.

My 82 yr old Mother has an inhaler she needs everyday to breath properly and every month, it’s not ready, she has even had to go without dose, this is the worst run CVS, they are rude , and indifferent. We are changing pharmacies!!!!

You cannot talk to a pharmacist on the phone. The phone system hangs up before connecting you to a person, and it's been doing it for MONTHS. Since they fill so many prescriptions wrong, this means you have to go in person to fix everything. And they are so, so slow. This is truly the worst CVS pharmacy I've ever been to.

Maybe don’t let people sit 30 min in line to then shut the curtain on their faces a minute before your break starts. Find a better way to notify people so they don’t waste time in line. Do better CVS.

I contracted covid. I completely lost my voice. I had to go for the antivirals as it would have taken 2 days for delivery. Not being able to speak I double masked, went into the store and wrote out my name and DOB. The pharmacist helped me. He raved about me being in the store, threw my meds across the counter, said I was infecting "all us" and then shouted " go on, get out of here" to a 69 yr old woman living alone with no voice and Covid.

I just don’t understand why the pharmacists take so long? Also I went inside once a few months ago and I won’t again because of just how rude this pharmacist was. Another thing -she told me it takes 48 hours to refill even though I got a test after 4 hours saying it is ready. Which doesn’t make sense?

The manager of this store is awesome. She is a hard worker who keeps her cool when some people get mad at her for not being able to use a coupon, greets customers when the enter, and will even ask if they need help finding products.