CVS Pharmacy - Indian Head

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"CVS Health is conducting coronavirus testing COVID-19. Tests are limited to eligible individuals in select states. Where available, anyone age 10 or older can get tested. Minors under 16 must be accompanied by an adult. We offer lab testing and rapid testing at some locations. High demand may cause lab delays."

Address: 14 Raymond Ave, Indian Head (Maryland) 20640

Phone: (301) 743-2009

Website

State: MD

City: Indian Head

Street Number: 14 Raymond Ave

Zip Code: 20640-1711

categories: pharmacy / drugstore

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Reviews

This pharmacy is atrocious.  I can hear a light skin gentle man behind the register saying the bit.ch word etc. How the heck is this place managed? ...This is exactly why certain people can't get a job!!! I can say the lady at the register had been friend and the dark skin male . Management please train your staff better smh.

This is the worst establishment I have ever encountered!! The staff is rude and uneducated in their field. They always say medicine and vaccines will be ready in a week then say it’s on back order. They need to be shut down or all staff needs to be replaced

This is the worst cvs I've seen in in many years the pharmacy technician was rude in. Language and demeanor made racist statements and refused to give me medicine for covid relief this pharmacist said he was on break causing me to not have life saving medication he said that I have to come back after an hour

The store is easy to get around and the pharmacy a gem!

I absolutely hate cvs. Maybe this is part of my doctors fault as well, but I just can’t get my prescriptions on time because they couldn’t reach my doctor and then need several more days to get my medication once they contacted my doctor. I take meds that can’t afford to be skipped so I am so frustrated that I will have to skip 5 days just to wait for them to get what I need. I have been using them for years and I have to go through this sort of thing every time I need a refill. They either don’t have my meds when I need it, or try to give me the wrong brand of medication, which is important to get right as well. I may find some other way to get my medication because I can’t take this anymore.

The pharmacist name called sarafel or rafael not sure of the spelling was extreamly rude. I was calling From Doctor's office to call prescription in for a patient. All i ask was his name & he was not willing to give it to me he said he "doeant have time" to give me his name. He said "have a good day" & hang up on me. Very rude & unprofessional. Now the patient can not get their prescription i tried to call again but i was on hold for 30 min. I dont mind being on hold but why did the pharmacist refused to give me his name & hang up on me? This is actually sad. I called today 11/05/21 b/n 10:15-10:30am. If there is any manager at all please go & traack the phone coversation b/n that time. This is unacceptable. The patient is not getting his treatment

I am waiting in the line for a pharmacy pickup. I am next inline .  Out of the blue the pharmacist tells me that the pharmacy is going on break.  Sorry  I have to come at another time. Just like that. No sign no warning no nothing. Horrible customer service. Taking my business somewhere else!!!!!

Highly do NOT recommend the pharmacy here. Drive thru has two full service windows that’s accessible by one lane. Currently Lane 2 is closed after 5PM, but that doesn’t seem to make any difference as every vehicle proceeded to use lane 1 for some reason.  Made a 10:15 appointment for a COVID test in advance. Instructed to stay in my vehicle upon arrival. Arrived to find a long line of cars, most with their vehicles turned off which was my warning sign. About 20 minutes after my appointment time I tried calling to make sure they were still going to be able to test me since it was so long past my appointment time. Put on hold for forever. Somehow got switched to a hotline to a guy giving me a 1-866 number to call. Called that number and no answer. Called back the Minute Clinic number and no answer. Attempted the pharmacy’s direct line and no answer. It’s now 11:17; an hour past my appointment time. I have two cars in front of me, still waiting to get to the window.  This occurred on Monday morning so I can only  imagine how it is during the weekend.

The Bryan Road CVS couldn't be bothered with transferring a perscription from out of state - asking me to go see my doctor instead. They then put me on perma-hold. I don't do business with pharmacies with that attitude.

Trash. Everyone who works here. Not one person would help with the pharmacy line. I went inside to tell them and check out inside and they "ignore the drive in close to close so they don't have to stay open a few minutes late." Rude and unable to explain issues to you. Wasted 2.5hrs of my day to get a prescription.  Great job!

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