CVS Pharmacy

I have a grandmother who is disables I rode with her to get her meds we have been sitting in drive though for 30 minutes and they keep ignoring us like disabled people mean nothing to them or their less important. You have lost a customer

Extremely rude pharmacists who don't care if you live or die by medications. Don't care if you are in pain, won't expedite an order based on urgency, could care less about you as a human. Don't go here.

Waited in line over 30 minutes, as usual, then told to come back in 30 minutes. Got delayed by car problems and got to the pharmacy at 7:02pm. As there were a couple of customers in line still I waited until the woman finished with their orders. She then told me and another customer they were closed. I have a 50 mile round trip to use this pharmacy. That mattered not to her. I would have been home by that time if the computer supplied accurate information.This is not new either. The computer supplies erroneous information. Why,.It’s a mystery to me. Staff and online information do not match up. When that happens , staff acts like it’s the customers fault. This type of treatment by pharmacy staff is not new to me. One time a staff member said my medicine was ready and waiting. When I went the next day I found out that it was not ready. A different staff member told me that I could come back the next day and have that staff member straighten it out. When I said I had better things to do than make 50 mile round trips to the pharmacy, I was told to quiet down or leave. I was furious! And I am furious again! This store has the worst staffed pharmacy that I have ever dealt with in my 66 year old life. I will be switching very soon, I have had enough.

Great location with very helpful staff in the pharmacy. Always busy but they run through the line pretty fast.

I love to buy at CVS. It carries all my beauty and household items. Overmore, I could use all my coupons and the staff is very nice and helpful. Thank you CVS!

Called 1.5 Hours Earlier to Have Medication Ready for Our 5 Hour Drive North. We arrived and she said they didn't do anything after the doctor specifically sent it in.

Pharmacy line is Slowly getting better but Pharmacy tech Amy is amazing. She goes out of her way to provide real customer service. Michelle is great too.

I used to love this pharmacy but after an experience I had with them today I will be switching pharmacies. I had gotten a text that my prescriptions were ready to be picked up so I woke up early to pick up my prescriptions before work I work night shift 7p-7a and even though I was told they were ready it turned out that a portion of them weren’t actually packed due to them needing another shipment for me to get my full amount, since I had to be to work I told them I’d come back another day. Today I went in to go pick up my medications and I only got 1 of the 3 that I needed. I asked about the other 2 and was told that the 1 I was given is all they had for me. I knew that wasn’t right so I tried explaining that I got a text that they were all ready but as I was trying to ask her to recheck the tech cashing me out just repeated “you’ll have to go to consultation and speak with the pharmacist” and again when I tried to speak I was just interrupted and rudely told to go speak to the pharmacist. I was really thrown off by this techs unwelcoming, uncooperative and rude attitude, the interaction made me extremely upset so I just ended up just leaving all together and cried in my car because of it. I decided to call my doctor’s office to see if I could get the script sent to a different pharmacy instead. My doctor’s office ended up calling CVS for me to see what the issue was and as it turns out my prescription was ready waiting to be picked up, but apparently I have two addresses under my name and the medications I was looking for were just under my childhood address. All it would’ve taken was a minute of troubleshooting for this tech to see this. It’s really not that hard to actually listen to what a customer is telling you and attempt to help them.

Tried to call to determine if they found a pair of reading glasses I might have left at the West Lebanon, NH store. After finally reaching a staff person, clearly more interested in chatting with co workers than with me, it was clear she wasn't going to look or really care to be polite. Easy to do business elsewhere and clearly will from now on.

By far, the worst pharmacy experineces. 99% of the time they don't answer their phones. On several occasions I have driven over to the pharmacy while still on hold and they aren't busy at all. In fact, during most of these occasions my phone call was ignored for the entire time I was at the pharmacy. I have complained about this many times and there has yet to be any improvements made. In addition, they never have things ready when they are supposed to. Lastly, I read in a previous review that the lady with the blue hair was helpful. I have to say that's a joke. She is completely unprofessional and has a serious attitude problem. Her customer service skills are beyond terrible. If this was a one time thing, then I wouldn't be bringing it up, but she has been rude every time I have had to deal with her. CVS definitely needs more help or they need to review the quality of their current employees.