CVS Pharmacy

Worst pharmacy ever! If I could give 0 stars I would. You refill a prescription and it takes days if not weeks to process, you get notifications your prescriptions are ready but when you go to pick up they’re not and they ask you to wait for another 20-30min. Terrible terrible service. Switching pharmacies to one further away because I cannot deal with this nonsense anymore.

By far the worst CVs and worst pharmacy around. Every month I have to wait til my medicine is completely gone to get a refill. I was told by a pharmacist here. Well if you don’t like it use another pharmacy. Now they have my 30 day supply with a 17 day refill because of some bogus script sync. Go somewhere else where your business and health is valued. What a joke.

Pharmacy closed at 6pmwhich I didn’t know I arrived at 6pm on the dot and a young girl with dark hair shouts rudely “we close at 6 today all of our registers are closed we can’t do anything for you, you have to come back tomorrow” I didn’t respond because I was calling my father to let him know and she shouts “Do you hear me” with an attitude. Very unprofessional wish I would have gotten her name. Totally understand you want to go home but no need to be rude with an attitude

Frustrating that the only update to changed hours is on the front door. Google and the CVS website show the pharmacy open until 9pm as it has always been. That apparently changed to 7pm. The change in closing time is not a big deal, but not having it listed on the website correctly is quite frustrating. Especially when you have a medication that is needed today, show up 1.5 hours prior to the closing time and find out they close 2 hours earlier now. I also did not get any notification that the prescription was ready for pick uplike I always used to I finally checked the app and saw it was ready. Headed to get it and find the pharmacy is closed.

After my original review below, and a talk with CVS corporate, things have been going smoothly. I'm raising my rating to 3 stars for now and will reevaluate in a few months if things continue to go well. Since they have made the effort to improve, I no longer feel the low rating is deserved. I appreciate the effort CVS has put forth. ‐----------------------------------------- The worst, if I could give them zero stars I would. I have to use them because of my insurance. Be VERY careful and check your medications before you leave this pharmacy. They have given me the wrong prescription multiple times. They have also short changed me on controlled substances and have had to review the security tapes - the bag and prescription said 6 containers, but there was only one inside - who took the other 5??? They have rectified the situations but only after hours of inconvenience on my part. My doctor has called the same prescription in twice and they claim they never got the prescription. Every trip to CVS is an hour plus ordeal. The pharmacy staff has now told me to count the medication AND check the prescription in the bag before I leave to make sure THEY got right.

Hands down the worst pharmacy in Dutchess County. Do yourself a favor and go to literally any other pharmacy.

I had an issue with a script and dealt with Roseanne. Terrible experience, offered no help or even tried. Will go to another cvs to avoid this place

The negative reviews on here are so funny to me. Lol, get over yourselves. This is a typical CVS with friendly staff and a great pharmacy team. I've been going here for 25 years shopping AND getting my prescriptions and NEVER encountered a single issue with the pharmacy department. People will literally complain about anything nowadays. Ignore the negative reviews. Y'all are such babies.

The pharmacy closes at 1:30pm now for “lunch break” and I’m on line waiting to be helped. 1:29PM and they refused to give me my prescription days after I have abdominal surgery and need medication. I’ll be switching pharmacies after this experience. Literally hunched over waddling and they told me to come back. Can’t drive so will have to find another ride. HORRIBLE customer service. Pathetic.

Multiple days, prescription unfilled. 30+ minutes on hold on the phone waiting to see of script had been filled yet. Customer service in pharmacy is horribly slow. When I showed up to pick script up, I was told they could "try to expedite it" if I wanted to wait. I'm moving all business to another Pharmacy. Avoid like the plague!! I'd give them zero stars if Google allowed it. If you can't fill scripts, transfer them to another location that can.