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Reviews, get directions and information for Cvs Pharmacy Sand Springs

Cvs Pharmacy Sand Springs
"CVS Health is conducting coronavirus testing COVID-19. Tests are limited to eligible individuals in select states. Where available, anyone age 10 or older can get tested. Minors under 16 must be accompanied by an adult. We offer lab testing and rapid testing at some locations. High demand may cause lab delays."
Address: 251 S Highway 97, Sand Springs 74063
Phone: (918) 246-9570
State: OK
City: Sand Springs
Street Number: 251 S Highway 97
Zip Code: 74063
categories: pharmacy / drugstore


Opening Hours

Monday: 08:00 - 22:00
Tuesday: 08:00 - 22:00
Wednesday: 08:00 - 22:00
Thursday: 08:00 - 22:00
Friday: 08:00 - 22:00
Saturday: 08:00 - 22:00
Sunday: 08:00 - 22:00

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Reviews
I’m so sad to give this review but after my experiences the last year, it had to be done. I’ve gone to this location for about ten years. Recently, I’ve been dealing with a virus that has me coughing and I can’t breathe well. They got the prescription yesterday and the cough syrup I needed never got ordered. So I’ll have to wait until Monday. I’m infuriated. My doctor wants an update on Monday but I’ll still be sick because it was never ordered. The script was sent yesterday afternoon and had it gotten ordered, I would’ve been able to take it this weekend.
This pharmacy is the worst pharmacy I have ever had to deal with. Constantly messaging saying prescriptions are ready and when we drive 15 minutes to get it, they say it isn’t available. So very unprofessional! Whoever runs this pharmacy needs step down and let someone else come in and fix these issues. Why our insurance company requires us to use CVS I will never understand. This review is not based on a one or two time experience, but a TWO YEAR experience every time they fill prescriptions.
This isn’t one of those bad reviews written in anger after one bad experience. I’ve used this pharmacy because of its convenient location and hours for a few years. I’ve had so many issues filling prescriptions and it’s difficult to talk to a human being when necessary. Two stars instead of one because at least they are friendly as they explain something went wrong.
This place makes me suffer more when I am sick. I give them 5 hours after leaving dr office for them to fill it. They can tell by the prescription its "triage" status, like a couple of inhalers is most likely for someone struggling to breathe. They dont even acknowledge the need to fill it until I go up there and ask for it. Then they say 30 mins. So I have to keep getting out while I am sick? Incredible!
Received text that prescriptions were ready. My husband went to pick them up and still had to wait 10 minutes. Ridiculous!
DO NOT GO HERE! I am pregnant and on a medication I absolutely need, and they do not care. They first said they could fill my medication on the 30th and now it’s the 31st. They pharmacy tech said she had faxed over my prior authorization but my doctor never got it, until I took time away from my job to call them to make sure they had the correct number and suddenly, my doctor has the form. They are afraid to admit when they make a mistake, so they just lie to you instead. I will not be sending any RX here after this. They totally jacked it up last month as well. I asked if I could buy a few to get me through since I’ve been without for 2 days while pregnant. They say I can’t even buy them until tomorrow! I’ve never heard of that, especially since it’s been longer than 30 days since I had my last refill. Read the reviews and DO NOT GO HERE!
Highly recommend going elsewhere. Several mistakes over the years I've used their services. Recently they gave me an old prescription that should have been inactivated a year ago. I paid for 90 days, and didn't realize until it was time to take the prescription that they had given me the wrong one. I asked for a refund and was denied by the pharmacy manager because she could not resale the script b/c I've had weeks before I realized the mistake. She said, sometimes I can make exceptions if it's only been a few days. So, CVS, you take scripts from people who bring them back and resale them? That's highly disturbing. Update: I called the main CVS line. They said the district manager would be calling me to issue a refund within 48 hours. That was 2 weeks ago-ish. Left another message for CVS to call me back.
Incompetent rude staff with computers that don’t work… just go somewhere else because they are the most expensive and incompetent facility I’ve encountered.. even worse than Walmart!!
This is the worse cvs I have ever been in sand springs cvs is rude as hell the pharmacy is the worst of all. And they should be the most caring I just hate this place
It's been years and still second lane at drive thru is closed due to broken speaker. Can I fix that for you? Surely your conglomerate can afford the fix. Five cars deep on a good day and then pray they have your medication in stock.
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