CVS Pharmacy Springdale

The pharmacy staff and pharmacists are top notch. I tried another pharmacy for convenience, but switched back after just one month. I can ask any question related to my meds and potential interaction and am confident in the responses and guidance given.

This is the most cleanest, organized customer friendliness CVS I’ve been in! I travel a lot with my career & each time I have to visit Arkansas, I refill my meds here! I must have been here a dozen times in last 2 years & I can honestly say everyone is so pleasant! The pharmacy team is amazingly nice & take their time explaining your meds to you, This is what visiting any CVS should look like! Kudos to the entire CVS team! You guys are Amazing! The diversity of your staff and the charming personalities are amazing! Thank You!

Clean, friendly staff always multitasking to ensure quick service, but with stocked shelves. I usually visit the pharmacy, as I did today. All staff are wonderful. I have zero hesitation when asking questions about my Rx. I do wish, though, that employees still wore masks, especially in the pharmacy.

I was using another well known pharmacy and really felt the professionals I encountered were not meeting my needs. I switched to CVS about 6 months ago. I am so glad I made that switch. Recently, the pharmacist at CVS in Springdale really went above and beyond to work out my daughters insurance coverage issue to get her the medication she needs to keep her lungs healthy. I really appreciate all of the extra effort Baltazar put into his job and communicating with me, her physician, and the insurance company to get the coverage problem resolved.

This place is awful. There was only 1 open checkout and a sales associate was discussing immigration with another customer. I waited there for probably 5 minutes. I didn’t get her name, but the sales associate was an old lady with gray hair and had a medium complexion with heavy eye make up. When I walked up to her she said “sorry for the long wait” while showing absolutely no remorse. I asked if I could speak to the hiring manager and she said in the rudest way, “He’s in the pharmacy and he’s really busy, what do you need him for?” Not exact words but close to it. I told her I wanted a job and that I had already applied. She said that he already got someone who transferred from another store to work at CVS full time. In my mind, I thought, where? There was literally only one cash Register open and everyone else was in the pharmacy. And if you don’t want people to apply for a job, I suggest you put down the now hiring signs that saturate the front of your store and online. I’m so glad I am not going to work there with that old hag, she is rude and has a disgusting personality.

Unfortunately Walgreens and Wal-Mart was out of my medicine so I ended up going to CVS for the 1st time, the pharmacist REFUSED to have my refills from Walgreens who didn't have a problem with it transferred. Luckily I had JUST got a new paper script and dropped it off, not a problem picking THAT one up but went back for my refills and they couldn't find it in my profile.. Apparently the pharmacist changed my prescription from 90 to 30 AND to take 2x's daily instead of 3x's daily as I have been doing for 15 years! Not ONLY did I lose the refills that I had at Walgreens because CVS would NOT transfer them but I had to go BACK to CVS EVERY 10 days to pick up a 10 day supply. VERY incompetent pharmacists at CVS, I'll NEVER go back!!

The cashier was very rude and of no help. Every coupon I gave her, she found a problem with and kept overanalyzing. I think I even had credit on my CVS account and she didn’t even apply it. They said their items were on sale but they still cost more than Walmart prices. I believe Walgreens is a way better place to give business to.

Super upset about the encounter I had with the pharmacist yesterday. She refused to fill my script for multiple reasons, ok fine, I understand those reasons, how ever, she refused to explain what a few things meant. I asked several times and she kept shutting me down and started walking away from me. When all I was saying was I didn’t understand the abbreviations she was talking about. I used this pharmacy for a long time, now I will continue to use my new pharmacy who actually listens and cares. The pharmacist needs to regroup on her P. R skills.

Arlene Is Always Really Rude To Customers Specially If You Use Coupons!! I Went Last Week She Was Really Rude!! I Was Doing The Deal Of Buy Any Two Scott or Cottonelle And Get $5 ECB. So I Got To Packages Of Scott Paper Towels, She Told Me There Was A Limited Of One Per Customer. There Was Nothing In The Back Saying There Was A Limit.. So I Had To Go Back And Grab a Package of Cottonelle.. By The Time I When Back To The Register Theres Was Like 6 People In front of Me..So I Had To Wait For a Long Time!!

Great staff! Store manager is super nice and helpful !