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Delafield Small Animal Hospital

  1. Delafield
  2. Delafield Pet Store

Reviews, get directions and information for Delafield Small Animal Hospital

Delafield Small Animal Hospital

About

Delafield Small Animal Hospital Provides Compassionate Care for Small, Domestic, Avian and Exotic Animals. We also offer bathing and boarding daily.



"Mammals- Dogs Cats Ferrets Guinea Pigs Rabbits Hedgehogs Hamsters Rats Chinchillas and others. Reptiles- Iguanas Snakes and others Birds- Parakeets Parrots and others"
Address: 20 Crossroads Ct, Delafield, Wisconsin 53018
Phone: (262) 646-4660
State: WI
City: Delafield
Street Number: 20 Crossroads Ct
Zip Code: 53018
categories: hospital, veterinarian


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Reviews
Unbelievably terrible experience. Fleas were missed as the cause of a skin infection of an animal I adopted, and that ended up costing me over a grand to deal with the infestation of my place and my folks in spite of my bringing the cat in to be looked at before bringing it into my house. They then later claimed to lose my file when I needed it for insurance which can only mean they are still using paper records, which I think is appropriate for how archaic and backwards the whole experience ended up. Also, it is extremely uncomfortable being in the office when the doctor is yelling at what could only be high school kids. I am happily driving further for better service
Dr. Osgood and her staff are amazing! All of them are just top notch professionals. We have been taking all of our pets exotics, ie. bunnies and birds there since 2001. They have walked with us through happy check-ups, nail trims, illness and sadly, the loss of our beloved pets over the years. Do not hesitate to trust them with your feathered or furry family members.
The receptionist over the phone is very personable and have a great drop off pick up service for pets, but make sure you ask what the charge is for everything they mention. The fixing of my gerbils teeth was supposed be $40, but expanded to $120 after asking if it included a check up or anything. I attributed this to a communication error, but she also upsold nail clipping on the gerbil as if it was part of the package, not only to be charged for it, but the the poor gerbil's claws, by all appearances, were bloody and he clearly in pain when I got home. I expect the vet to do it safely or not at all. He won't grab on to anything, not even sunflower seeds, and for those that have a gerbil know that's pretty crazy. I will be demanding for a refund on this visit since, while they hopefully fixed the teeth I can't verify this at the moment, they mangled his hands and feet with an unnecessary procedure sold to be safe to me, who knows if I can trust them for the test of the visit. I do not recommend this place for gerbils due to quality of service and shady business practice.
Great clinic! Dr. Osgood is very knowledgeable and cares about each pet and family; I trust her with my pets completely. Jessica at the front desk is probably the sweetest receptionist I've ever met, and really knows her stuff. There is a reason this place is so busy and you have to book routine appointments in advance. Exceptional, wouldn't go anywhere else.
Dr. Osgood is absolutely wonderful and you can tell she loves what she does. I am not a fan of them taking my dog out of the exam room and into the back for routine checkups. And there is one vet tech that is often pushy. Even after politely declining certain tests/labs and stating why I don't want something at this time, she continues her loud sales pitch.
Great vet and boarding experience. Last minute trip out of town and only available option. Made sure vaccinations were up to date, loved on my fluff nuggets when I couldn’t.
Today was my first visit to this clinic as our family is possibly relocating to the Delafield area. My first impression walking in was that it’s nice, spacious and very welcoming with 2 large fish tanks and a bird room that greeted you off the front door. Dr. Osgood and her hospital manager Sarah were very kind during our appointment, even as they were dealing with a critical case that came in shortly before I arrived. I’m quite pleased with my experience and do plan on returning again for our veterinary needs.
I have a lizard who was having some issues that lasted a long time after they were diagnosed. The staff are friendly and you can tell they truly care about you and your pets well being they call you to check up on your animal and they provide good services and recamendasions for care that will work for your situation could not be happier with this vet.
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