Reviews
I got my oil changed a couple of weeks ago, and all of the gentlemen performing the services were amazing! Rich was the primary one helping me out, and I can’t thank him enough for explaining everything to me, since I don’t know much about cars. He was incredibly friendly, funny, and knowledgeable and made the whole experience super comfortable. I look forward to coming back here again!Services: Air & cabin filter replacement
I went in to get my oil changed and Rich manager helped me through it all. From new oil to wipers to tires and he even checked my filters! I don’t think anyone has ever done that! I am super grateful for all of his help. He is a knowledgeable and a really great salesman! I will definitely return!
Rich was a great manager. He moved my repair along quickly. He was training a person and was kind enough to ask if I had time to wait an extra couple minutes to give the other person opportunity to complete the repair.
Quick in and out for a car wash and the unlimited car wash membership is definitely a killer deal . For 23$ you get unlimited wash for a month . It can’t get any better! Also they hand dry the car after wash so it’s much better than only a blow dry! Have to try their gas and detailing service soon !
I travel on the thruway quite often so I accumulate of bugs on the front of my car. Dallas was extremely helpful and thoroughly cleaned the mess two washes couldn’t clean off. Plus he was so pleasant.
Sean Steele performed my car inspection, and he was fantastic. He was personable, was thorough, and answered my questions descriptively but in a way I could understand. He does great work!
Just had an experiencing at Delta Sonic. There are still good people out in this world. My credit card was having trouble and the young man Jacob behind the desk offered to pay for me. Everything worked out with my card but just the fact that he offered and made the effort! It’s all good
Got a new car on Sunday and took it to this location for the first time ever. The one attendant, Connor, was more than kind and helpful and showed genuine effort and enthusiasm while dealing with myself and the car. Great location, great staff especially the aforementioned connor, 10/10 would recommend!!!
So here is my story: I have been with Delta Sonic Unlimited wash and gas for 12 years. So recently I was driving through the Unlimited wash lane when it came up on the screen that you had to accept the new price that you would be charged monthly. I then asked the attendant how I was able to not accept these terms. He said that this was not possible and that I had to accept the terms of this on the screen. I had several cars behind me that were anxious to get their car washed and I was holding up the line due to this high pressure sales tactic. It was a very unpleasant experience that I wouldn't want anyone else to have to go through. I have been a devoted customer to Delta Sonic since April 2011 and dont think this is a fair way to shove a new price down your throat. With so many car wash options out there now in WNY you would think you would want to retain your customers in a professional manner, not in an uncomfortable situation. Very disappointed.
Stopped into the transit road Williamsville location for an oil change. I had a bit of a wait due to staffing/number of customers. Dante, Donald and Sean did their best to accommodate me in a timely manner while being respectful and maintaining a positive attitude despite the conditions. Thanks again!
