Their hours are listed till 5:00 p.m., and claim that they're in the office in the morning every single day, which is NOT the case. You leave voicemail messages, and no return call. I've been trying to get into my unit for the past 3 months. Because of my work schedule I'm unable to adhere to the managers schedule of when THEY ARE THERE. If its after 12 noon, you may as well kiss your chances of getting in there GOODBYE! You're not getting any help then! I've even called on a weekday during business hours, and was told that they can't come in, as their on there way out of town for vacation!!!!!!!! While I understand that during the summer it could be rather trying the nasty heat to sit at the facility all day, but that is not the case as it goes. They keep their beautifully short hour shifts all year long, from what we have experienced. I have to admit, the gentleman that answers is very polite, but always seems inundated with other tasks of some kind?
Very polite and professional. Facility is secured by a fence with gates that require access code to enter and exit.
Renae, I believe who is the manager, has been amazing in helping me. I truly appreciate him working with me. This is a excellent place to rent from. top notch for sure!!!!!!!
This storage property is not only inexpensive but also convenient in making payments. The owner was extremely kind and available when I reached out to him. I would highly recommend this storage property!!!
I have rented from Desert Harbor Storage for years. They have been absolutely wonderful with me. A big shout out to Rene! Thankyou for always being so Patient with me!
Called to ask about a storage unit and got a very pieced together answer, and after a second of the operator being confused he hung up on me, my dad used to use these units and I enjoyed them but it seems management has changed over the years.
The best by far great people to work with when you are in a pinch.
Great place for storage and good prices the manager is very helpful and knowledgeable.