Design Within Reach

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About

It’s marked by a billowing Light Cloud of more than 100 pendants that adds a breathtaking emphasis to the grand staircase leading to the second level.

Description

The Portland Studio is located in the Pearl District, a former industrial area now home to restaurants, bars, shops and art galleries. Housed in the oldest warehouse building in Portland, it also happens to be one of the very largest DWR Studios. It’s marked by a billowing Light Cloud of more than 100 pendants that adds a breathtaking emphasis to the grand staircase leading to the second level. Throughout the space, sofa collections, lounge chairs, dining chairs and tables, desks, rugs, lamps and accessories are arranged in 44 fully realized rooms to help customers envision how pieces could work in their own homes. Task chairs are amply represented, along with storage, workspace and outdoor solutions. These pieces represent some of the greatest designers in the world, both past and present. Proprietor Stacy Day oversees the Studio with her friendly and knowledgeable account executives, who are eager to provide complimentary design services that include one-on-one consultations, in-home visits and plenty of help measuring and dreaming. DWR is proud to be a member of the nonprofit organization Restore Oregon.

"The Portland Studio is located in the Pearl District, a former industrial area now home to restaurants, shops and galleries. Housed in the oldest warehouse building in Portland, it also happens to be one of the very largest DWR Studios. It’s marked by a billowing Light Cloud of more than 100 breathtaking pendants. Throughout the space, sofa collections, lounge chairs, dining chairs and tables, desks, rugs, lamps and accessories are arranged in 44 fully realized rooms to help customers envision how pieces could work in their own homes. Task chairs are amply represented, along with storage and outdoor solutions. And the Chilewich Boutique is stocked with mats and accessories from designer Sandy Chilewich, all available cash-and-carry."

Address: 825 NW 13th Ave, Portland (Oregon) 97209

Phone: (503) 220-0200

Website

Email: moc.rwd@aidemlaicos

Parking: Lot, Street

State: OR

City: Portland

Street Number: 825 NW 13th Ave

Zip Code: 97209

categories: furniture store

Opening Hours

Monday: 10:00 - 19:00
Tuesday: 10:00 - 19:00
Wednesday: 10:00 - 19:00
Thursday: 10:00 - 19:00
Friday: 10:00 - 19:00
Saturday: 10:00 - 18:00
Sunday: 11:00 - 17:00

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Reviews

Ramon is awesome. He took the time to get to know our aesthetic and needs. Ramon could fix our  government, because he was able to help me and my husband reach across the aisle and compromise.  The store was filled with super fancy things. Ramon showed us the entire range of price points, so I felt comfortable discussing affordability. He was very patient answering all my questions and letting us try out the furniture.

The furniture is divine! The staff is very friendly and knowledgeable. I found it much more beneficial to visit the studio and work with someone one on one versus ordering online.

Great services. Kyra greeted us within a minute after I entered the store. She spent an hour helping me to pick the chair suitable for my needs. Really appreciate her help and wonderful services. Highly recommended!

Ultra nice showroom. They have the full range of Herman Miller and similar chairs. You might need to sell a kidney to afford some of items here!

I have purchased at least $25,000 from DWR in the past 3 years. When I called the Portland store to ask about picking up a chandelier instead of paying $299 for delivery I was told there was no other option “That’s just the way it is.”.  Seriously?? I found the same item, also on sale, at another store…free shipping. Guess where I won’t be shopping again. What a shame.  DWR management did reach out to me after I posted the review but I did not call them back.  My chandelier from Lumens arrives tomorrow.

I’m a firm believer in shopping local brick and mortar, not only so I can see and touch in person, but I LIKE stores and want them to stick round. End of speech. Came by here on 04-19-19 to see in person a dining table that had caught my eye online and first of all, the store is huge and gorgeous and what a treat to see so many beautifully designed pieces in the flesh—so to speak. I was warmly greeted as soon as I walked in and I told the gentleman Joshua the table I was interested in and he took me up to go see it. Once I saw the table I decided it was the one I wanted and told him I wanted to buy it, but one of the advantages of dealing with a real life human is he told me if I was not in a big hurry, Herman Miller was having a sale beginning at the start of the following month and he could literally put my order in midnight from home the day the sale begins to get it to the beginning of the shipping line and get it 7 to 10 days later. And save 15% and waive the $299 white glove delivery in the process. I wouldn’t have known that if the transaction happened on line. All in all, the transaction was quick and easy with the added bonus of getting a very nice savings in the process. I’m actually not a big shopper and I’m a big fan of relaxed, informed and quick transactions like today. Couple that with a truly beautiful show room that has so many gorgeous pieces you can actually see and touch and I give Design Within Reach high marks all around! Josh gets five stars too! I'll definitely be back when I'm ready to purchase some more furniture!

First time I drop by the store and I like their showroom furniture and soon I purchased a sofa there. There was no problem except it took so long and very expensive. Second time I ordered stools made in Italy. What were delivered look like used, damaged ones. Very disappointed, and returned those ones and got replacements, but again one was damaged one. During those two months, my time was wasted and I should call several times to be heard. I don’t think I will use this store any more. There are more modern furniture options out there. With this high price store, they should have better customer service.

We’ve purchased many things from DWR over the years. 14 years ago we bought the flight recliner and it was a family favorite. When it became very worn we decided to purchase another. The new one is not the same chair! Having them side by side, our new chair is very light weight, doesn’t begin to have the heft of the original. The upholstery is much cheaper. The original is very taut, with seams on either side of the arm rest and a seam down the back, nice detail stitching. The new chair has upholstery that wraps over the arm rest in a traditional way. No longer a cool and interesting piece, the detail work is gone and it’s already clear this chair will not hold up the way the last one did.Very disappointed. We are now reupholstering the original and finding another home for the new one.

DWR free design service is a major waste of time. Tabitha at Portland’s DWR and I have spent more than an hour outlining 3D design of my new condo to help me better understand how to fit everything and brainstorm about potential DWR pieces that could work for me - after promises to share the design file - it has never arrived into my email box, even after directly emailing her. The entire time she was designing she was seated more like reclining as she had her legs up while making me stand, not even an offer of water or a seat even though I was about to spend thousands of dollars. Moreover, when I suggested that upon review I’d like for first shipment to arrive before making another purchase she gave me attitude. What a major waste of my time.

We have ordered two products from design within reach. Both were months late and in both instances we had to spend hours on the phone to make sure the items made it the last mile.

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