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Diamond Auto Spa

  1. Glenwood
  2. Hunt Valley Car Wash

Reviews, get directions and information for Diamond Auto Spa

Diamond Auto Spa

About

We're committed to delivering a diamond-standard, professional auto detailing service to every vehicle that comes into our care. We offer a 110% guarantee!

Address: 2834 Hunt Valley Drive, Glenwood, Maryland 21738
Phone: (443) 570-0184
State: MD
City: Glenwood
Street Number: 2834 Hunt Valley Drive
Zip Code: 21738
categories: local business, car wash


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Reviews
Very detailed and professional, and wait time is less than the average auto spa in Metro Atlanta...
Friendly staff. They do really great work here. This is my go-to place for an awesome wash and shine. Make sure you tip them for all their hard work.
Johnathon did an excellent job with the auto maintenance and cleaning. He also pointed out some concerns to have looked at. We will be back!Services: Full body wash
Some remnants despite the interior cleaning… We got the $35 wash/cleaning.
I have a car that intend to sell and was pretty dirty. I decided to just pay to have it cleaned and detailed by Diamond Auto Spa as a first time customer. I asked the lady at the counter where to go for a wash and told her it was my first time, and she directed me to a line behind the building. I wanted a hand wash and interior clean/detail. There was another lady that was talking to people in line and deciding what service they wanted. When it was my turn I reiterated it was my first time but said I wanted the full deal, wash and interior clean. She was it was pretty dirty and told me it’d be $105. 55 for the car wash and 50 for the interior clean. I told her that would be fine, whatever it took to get it done. She didn’t ask me details about what I wanted, sort of told me instead but with a price of 55 for a wash I thought it had to be a hand wash. Her job seemed to be to deem what people needed and this car definitely needed a hand wash. I approached a tunnel where I saw two people rinsing cars off as they entered and thought there must be more that wash as we go through. I had a big SUV in front of me and couldn’t see what was past them. Even though I said it was my first time there, I wasn’t told there was gonna be a track for my tire so I did not see it and had a rough start hitting the track unexpectedly. I just stopped and let them guide me to get the tire in properly. I then saw it was an automatic wash, which I had no choice but to go through at that point but thought they must hand wash it on the other side. My car was taken after the automatic wash for interior cleaning. I sat patiently while they did their job. I had the day off and didn’t mind waiting. I was surprised when they told me they were done. The interior looked good, save for one fairly obvious stain that was missed but once I pointed it out the lady doing the interior fixed that quickly. No big deal. What I couldn’t accept was the dirt still on the outside of the car. There was no hand washing done and they charged 55 dollars to go through a automatic wash. I showed the checkout girl the car and she agreed it wasn’t near clean. She was nice, but did not offer a hand wash when I expressed the miscommunication somewhere and that that was what I wanted. She offered to put it through the automatic wash again. Okay. I let them take my car and run it through again. It looked better, but had obvious several inch dirt lines running out of crevices like the gas cap and spoiler. She was much less accepting to my displeasure after I sort of grimaced again. We were both cordial and no harsh words were spoken. We just didn’t agree at that point. She basically said when you pay for a service it’s not perfect sometimes. And I was thinking if I pay over 100 dollars for a car wash I’d like to at least get the dirt off of it. Still, no hand wash was offered. During our discussion, I asked how the ladies cleaning the car interior were paid, because they were working very hard at a continuous pace. She said hourly + tips. I asked how much hourly? She would not answer, but I said “Not enough?” Her look implied not enough. Cool. So even though they are handed a receipt with a barcode on it with the order and total, they cannot scan those and be paid commission. The customer is expected to supplement the pay of these workers who are constantly on the move making the business tons of money. Instead of argue I just accepted this was gonna be the final call, paid $110 or so, and then tipped the interior lady 20 dollars. After I left, I drove to a self service car wash and fairly easily removed the dirt that remained on the car by hand. Unfortunately, on the way home I tried to open my cup holder to discover it no longer worked. I thought maybe the stuff they cleaned with was sticky. I had to wait a couple days until I could find something to get the holder out that wouldn’t damage it. It was then I confirmed that it was not stuck, it was broken. So I paid 130 dollars to drive the car to a self service anyway with a broken cup holder. I won’t use them ever again.Services: Full body wash
I have been a customer of Diamond Auto Spa for over 5 years, the service is great and you can't beat the price for what you get. $35.00 for a Penzoil oil change a car wash, vacuum the interior, clean the windows inside and out, clean the door pillars and the door frames. I wouldn't do it for $35.00 it's a lot of work.. and you are usually in out in 30 minutes. What more could you ask? UPDATE: 8/15/2023 Service is still excellent, they now use Valvoline oil and the price has increased just like everything else. But for $50 you still get a fast oil change, your car washed, vacuumed, windows cleaned inside and out, floor mats washed and scrubbed. You still can't beat it for the price.
Went up there and requested the top tier of work they offered. Needless to say they did not deliver. 300 bucks later attention to “detail” is not the goal at diamond. I’ll never go back and never recommend them.
Great friendly services. Bought a car that was very much neglected had mod on the floors and sticky everything. Looks brand new on the inside now love this place.Services: Auto detailing
Jonathon was so great! SUPER communicative, friendly, quick. Prices cannot be beat! Amazing service. First time client, will be back!Service: Oil change
Prices are too high for the level of service, especially for a drive through automated wash with a wipe down. The people doing the wipe down miss obvious grime and dirt that the machine also missed. The interior and window work is pretty good, but the outside work needs to be more thorough. Their hand car wash is good, but even more expensive.
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