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Reviews, get directions and information for Dillard's

Dillard's
"Dillard's Inc., one of the nation's largest fashion retailers, focuses on delivering style, service and value to its shoppers by offering compelling clothing, dresses, shoes, handbags, accessories, cosmetics, lingerie and home selections. The Dillard's store location at Zona Rosa in Kansas City, Missouri offers a broad selection of merchandise and features products from both national and exclusive brand sources such as UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher. Plan your visit to the Dillard's department store near you at 7350 NW 87th Terrace, Kansas City, Missouri 64153 or shop our online store today!"
Address: 400 NW Barry Rd, Kansas City 64155
Phone: +18164364800
State: MO
City: Kansas City
Street Number: 400 NW Barry Rd
Zip Code: 64155
categories: department store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 11:00 - 18:00

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Reviews
I kept telling my dad, hey can you get me and Mom some perfume like you got us last year for Christmas? He said he didn't know what I was talking about, because Mom was the one who picked them out and wrapped them from him... Lol so we decided to go shop for Christmas gifts for ourselves, from him.. I found mines ! Fun day. I love how this perfume looks, so cute and little different ones. But can't use them till I unwrap it on Christmas
Huge selection of Homecoming dresses! Successful shopping for 3 girls in one trip. 4 stars because the attendants were not friendly, the line for dressing room was an hour long, they didn’t offer for us to use a didn’t dressing room in the store. The women’s department did very kindly let us use their dressing room.
Heather in the men’s department is exceptionally amazing. She first helped me a year ago with finding a great suit for an event, where she was enthusiastic, intelligent with her recommendations, and was so genuine that I left in a better mood. As I finished holiday shopping one year later now, she helped me check out my items. She immediately remembered me and the conversations we had a year prior. She shows true kindness and compassion, and is a great employee that I am happy to return to.
Memory is the most caring and professional representative at this Dillards. All the staff is exceptional however. I was helped a month or so ago by Memory and I meant to share my experience then. I was again reminded of how awesome Memory was as I witnessed her go over and beyond for another customer as I was waiting in line. I’ve always had great customer service at this Dillards in Zona Rosa. I just wanted to give her a shout out so she knows her efforts are appreciated. Oh and give that Lady a raise.
Recently found out the Reba Collection was going out of some Dillards locations. It's up and going strong at this location. Overall this store doesn't have as good of prices as some of the other locations can have, but usually not overly crowded and you can get in and out fairly quickly. Pleasant staff, but not overly friendly. Clean store.
I went to this location because they have a good selection of ladies dresses. I was lucky to meet Jackie. She is an exceptional salesperson with amazing customer service. She made great suggestions and went out of her way to give me options for wedding attire. I also had a great experience with the young lady in the shoe department.
I shopped parfumerie for me and husband 2 days before Christmas The ladies in men’s department were very nice and very helpful specially with my husband, he has had time decided which cologne to pick. Then upstairs in ladies department it was more easy for me I knew what I wanted, I bought Coco We had good time
I went to this location with a friend to return a bra she had bought but did not fit, they told her that she could not return it even though she had the tags and the receipt in the bad with the item and she had only tried it on once in there store. The entire time we were there the lady that was helping us was giving me some not so nice looks. We had called another location to see if we could return it there and they said that it would be no problem to return it the way it is.
We went homecoming dress shopping here for my daughter. The dresses were well laid out and the employees were friendly and kind, even though they were swamped. The dressing rooms were clean and I was amazed at how often the discarded dresses were put back on the racks over the time that we were there. Great job!
Excellent, experienced salespersons! It's been a long time since I could say I had fun shopping for bra's
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