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Dillard's

  1. Farmington
  2. Farmington Department Store

Reviews, get directions and information for Dillard's

Dillard's

Description

With nearly 300 stores in 29 states, Dillard's offers the most current styles in fashion, beauty and accessories. Our home store offers a vast selection of the most innovative and inspired merchandise to take your home to a new level of elegance. Visit us at this local destination or wwww.dillards.com.



"Dillard's Inc., one of the nation's largest fashion retailers, focuses on delivering style, service and value to its shoppers by offering compelling clothing, dresses, shoes, handbags, accessories, cosmetics, lingerie and home selections. The Dillard's store location at Animas Valley Mall in Farmington, New Mexico, offers a broad selection of merchandise and features products from both national and exclusive brand sources such as UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher. Plan your visit to the Dillard's department store near you at 4601 E Main St, Farmington, NM 87402 or shop our online store today!"
Address: 4601 E Main St, Farmington 87402
Phone: (505) 326-2681
State: NM
City: Farmington
Street Number: 4601 E Main St
Zip Code: 87402
categories: clothing store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 12:00 - 18:00


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Reviews
Small but a mighty store! Variety is what sets this store apart from the others. Staff are attentive, there to answer any questions. Check back often because they have killer deals! Best part is your getting quality products
Zero stars! The employee was implying she thought we were stealing and watched us non stop and had 3 secret shoppers stand belligerently staring at us and kept asking if we were ready to pay for our items! As if we were not planning on doing so! My girlfriend was wearing a small sun dress and was very obvious she was not and and could not steal and was only holding my 2 items and her purse. I expressed myself to the lady and one secret shopper back in a rude manner to tell her my mind but remained as humble as possible. I wanted to prove to her that I could afford anything we wanted in the store at that very moment but i decided that I do not need to prove anything to a woman working customer service in the mall at 65 and I just paid for my items and left… also the quality has gone down l, I had to put back a shirt at the register because I noted sever faded spots. Numerous items throughout had flaws as if they were seconds from the manufacturer. Will not be returning and i usually spend 2-3k a year in close there for me and my family… I’ll order online and not be harassed while spending my hard earned money!
Since I have visited this store the last 2 times today being the most recent it has been absolutely horrible experience both in the men's department. I have been in there and have profiled by hearing a worker tell another worker to watch me and my children while we were shopping for clothes for a funeral. Then today I was in there with my children looking for my son a black button up for his band concert and compilation. There were at least 2 lady's standing there talking and neither offered help or even said hi or anything. I was searching for awhile before I found the size I was looking for. I feel like this is completely unacceptable and I have been offered better customer service at Walmart. I hope you do better Dillard's.
We had a good experience shopping, i was happy to see the level of costumer service.
Took a while to get waited on as the workers were talking amongst them selves but were very friendly once I got their attention.
Arsenio R. in men's clothing dept. has exceptional customer service! He offered a wheelchair and wheeled one up to us for a family member. WoW!
Helpful and friendly staff. Prices quite high...
I stopped by to see if I could find any skin care products for my face. I talked to a sales person, she was kind to let me sample a few products. I ended up purchasing a couple. Im happy with the results. Little pricey for me but I definitely shop here again.
This was not a very good visit. I went in to purchase a pair of Hey Dude shoes and 3 associates walked past me and not one offered their assistance. I finally approached an associate who helped me at my request. The selection was very poor so I ended up going to another retailer that offered a much better selection and the customer service was excellent. They went above and beyond and four of the six associates offered some type of imput. I did not find the pair I was looking for so, they ordered a pair, no shipping charge and they will arrive within 3 days. Imagine that.The Buckle does their job extremely well.I bet if Cindy was still the Manager, whom I know very well, the service would be much better. Will I return? Of course I will. I love Dillards!!! Just not the customer service this evening.
I requested a return on some bras I purchased totaling $153.00. I am pregnant and the bra's I purchased did not fit. So, I tried to return the items but was turned away and told they cannot be accepted. The bras are unused and even though the tags are not attached I have them. The purchase was made June 1st, 2022 and is still eligible under the return policy. So, I am confused as to why the sales associate rejected them and gave me a hard time about it. I sent an email regarding this issue and I'm hoping it will get resolved and I can receive my refund.
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