Direct Auto & Life Insurance Company provides low rates, flexible payment plans, and great service! Call, Click or Come In today!
We do the right thing. This means we act with integrity and adhere to the highest ethical standards, communicating openly and honestly with our clients and each other while acknowledging and respecting our differences.
We are results focused. We strive to consistently deliver well-developed plans, goals, and objectives that are timely and tenacious. We accept the responsibility for the results they deliver.
We communicate. We are open and clear continuously striving for understanding to improve performance and exceed each customer's expectations.
We are flexible. We change with the environment in order to remain innovative, competitive, and able to meet our client's needs. We encourage thoughtful and innovative solutions to challenges within our market.
We strive to provide the best customer service. We always work to do right by our clients; and we remain committed to supplying a great product, building strong relationships, and honoring our promises.
Together, our values provide the foundation that allows us to do right by our clients and our employees.
*Please note that we respond to customers' social posts between the hours of 8-5pm CST. Please call 1-855-867-9740, if you need after hours assistance.
Customer Service
Call: 1-855-867-9740
Hours of Operation
Monday – Friday, 8:00 AM – 10:00 PM ET
Saturday, 9:00 AM – 7:00 PM ET
Sunday, 11:00 AM – 3:00 PM ET (Quotes only)
Claims
Call: 1-800-403-1077
Press 1 - Report a new claim
Press 0 for operator - Check the status of an existing claim
Hours of Operation
Monday – Friday, 8:00 AM – 5 PM, ET
At Direct, we sell:
•Affordable Car Insurance
•Motorcycle Insurance
•Term Life Insurance
•Direct Roadside Assistance
•Emergency Protection Plans
