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Dollar General

  1. Pineville
  2. Pineville Store

Reviews, get directions and information for Dollar General

Dollar General

About

Retail Store



"Dollar General Pineville makes shopping for basics affordable and easy by offering a wide assortment of the most popular brands at everyday low prices. Save today on essentials like health and beauty care, cleaning supplies, meal solutions, snacks and more."
Address: 3200 Monroe Hwy, Pineville 71360
Phone: (318) 640-9070
State: LA
City: Pineville
Street Number: 3200 Monroe Hwy
Zip Code: 71360
categories: department store, discount store


Opening Hours

Monday: 08:00 - 22:00
Tuesday: 08:00 - 22:00
Wednesday: 08:00 - 22:00
Thursday: 08:00 - 22:00
Friday: 08:00 - 22:00
Saturday: 08:00 - 22:00
Sunday: 09:00 - 22:00

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Reviews
I just have to give a shout out to Monica, the new manager at this location!! I literally walked in and became a little confused about which DT I was at!!! Super clean, organized, and when a long line formed, a code 3 was called and two more cashiers came out and cleared the line!! If you've ever been there before, you know how it was...I had completely stopped going there but had to pick up a couple things and was in the area--what a pleasant surprise!! Great job Monica and staff!!
Wish I could leave a zero! Stood at check out counter for 10 minutes not an exaggeration! After calling out numerous times, an employee finally showed up and said "Lights on over here" and proceeded to ring up a customer who just walked up. I said "Really? I've been standing here for 10 minutes". She said "Bye, Food Lion's next door. Go write a complaint". So here it is.
When you purchase anything check your receipt before leaving I bought a pack of 8 batteries said one price on the price sticker but came up another on the receipt bait and switch just be on the lookout
This store I went to happy on my way to purchase literally a car that I’ve wanted since I was young that I had to purchase going through EBay and with that you have to purchase the eBay cards . I went in shopped and selected few other items went to check out told the cashier that I had to load a total of a $1000 onto these five cards even said do we have to split it up the transaction due to the amount I was told “no” she rang it up and since then I HAVE LOST THE CAR IT HAS BEEN SOLD TO SOMEONE ELSE DUE TO THE fact that the employee was wrong it locked down everything I was a outta town customer that spent over a grand had a funeral the next day for my father I explained that I couldn’t return I needed my money on them eBay cards that day or refunded I’d lose the car and that I had to travel to Florida on Sunday and be back at work for Monday . Instead of the manager driving back to work from ten mins away they kept my money would not flex or bend to fix situation period after I kinda sat aside for THREE HOURS SO THEY COULD HELP OTHER CUSTOMERS AND GAVE THEM DIFFERENT OPTIONS TO FIX THIS ME MANAGIG RETAIL BEFORE . Instead they today is Sunday they still have my money NO ONE HAS APOLOGIZED NOT ONCE I TOOK ALL THE PROPER ATEPA IN CALLING CORPORATE AND EVERYTHING SO BECAUSE OF THESE PPL I LOST THE CAR AND THEY STILL HAVENT RETURNED MY MONEY AND HAVE INSULTED ME SECERAL TIMES IMPLYING FRAUD WHEN I HAVE SHOWN EVEN THOUGH WASNT THEIR BUSINESS WHERE MY MONEY CAME FROM AND EVERYTHING !!!! I do alottttttt of business with dollar general but after today my family and friends and anyone I speak to I promise won’t spend a buck with this corporation again. I am a very simple easy down to earth person whom was more than kind giving the situation and these ppl were rude and have yet to apologize for costing me the buy inconveniencing the hell outta me especially with my father just passing . Thanks dg! Great freaking job I pray everyone involved goes through something of this nature and I pray when u do you remember me.
I go into the store and buy Always pads and flushable wipes. After purchasing my items, I asked to use the bathroom. The cashier Linda stated I could but she will hold on to my items I just brought. I told her that was not necessary as am going to take them with me. She proceed to say no ill hold on to them and I stated ma'am I'm going to take my items with me there should be no problem with that as I just brought them. She stated to me there should not be a problem to leave them with her and I must not have to use the bathroom. Now there are men and women in line behind me and I was trying to keep my business to myself. Through all of this Linda was trying to keep my items in the bag in her hand. I told Linda ma'am I'm a female and just brought pads and wipes what do you think I'm going to do in the bathroom. I took my bag out her hand and stated I don't need to use your bathroom anymore I'll go to the store. After using the grocery store bathroom right next door, I went back into the dollar general and asked for the Manger. Another employee I will leave nameless gave me all the information I needed. I was informed this is not Linda first time treating people the way she did me. This store as employee that will treat you like criminal. I sure hope it's not a race issues.
I placed an online order on Sept 14th my scheduled pickup was between 6-7 p.m.. I called the store to confirm my pickup, and an associate said they haven't filled orders all day. His excuse was we only have 2 people working and they don't want to work. So he said my order would be ready on Sept 15th at 4. I checked my emails later that day and the store canceled my entire order.
Employees were stocking shelves during my visit. I needed Alka Seltzer. The shelf was out of stock. I asked an employee and was dismissed "if it's not on the shelf we are out" while they were stocking! Another employee said they had just gotten a truck in and were stocking as fast as they could. They told me to check back later. I couldn't as I needed to get back to work.
Store is clean and organized. The shelves are packed with products. The employees and management are very friendly and respectful. It's one of those stores you go in for a couple of items but you walk out with so much more.
Luv this store. Everything is neat & easy to find. The staff is very friendly, helpful and know who you are. They actually have a bathroom customers can use unlike other stores. In a great location near Post Office & bank!
Terrible experience. Less than a week before Christmas and nothing was on sale. The few things that were supposed to be according to their signs wasn't including their lights because it isn't considered part of outdoors because they were labeled "indoor/outdoor" lights. Good keep them. I'll go somewhere else after Christmas and buy them!
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