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Dollar One Park

  1. Hanover Park
  2. Hanover Park Department Store

Reviews, get directions and information for Dollar One Park

Dollar One Park
"Dollar General Hanover Park makes shopping for basics affordable and easy by offering a wide assortment of the most popular brands at everyday low prices. Save today on essentials like health and beauty care, cleaning supplies, meal solutions, snacks and more."
Address: 5662 Arlington Dr E, Hanover Park 60133
State: IL
City: Hanover Park
Street Number: 5662 Arlington Dr E
Zip Code: 60133
categories: department store


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Reviews
Fantastic staff and very knowledgeable. They are helping this first time home buyer make his dollar go further. I appreciate their patience with my silly questions and queries, but they always point me in the right direction. Thanks
Very rude staff who doesn’t let customers the restroom even though they have a signanage for restrooms. If you not gonna let Customers use the restroom then you shouldn’t have sign for public restrooms
This Dollar General is very nice, it was clean & organized. The prices are good, frozen food section a little bit higher than Walmart prices but not too bad. I met a gentleman called Alan, he was friendly and helpful, I told him I would be back.
Over all the store was clean and organized however the management that they had working there was hostile, impolite and inconsiderate. I never felt so disrespected in my life. All because their Google pay wasn't working this man lied and said it was against policy to cancel a transaction and do it over. What kind of retail store would have a policy like that?? When I asked someone else to do it if he didn't want to he refused that and told me he was the manager and the only one working. Until I found a sensible woman named Michelle who had stepped in the back. Even though he claimed it a against policy she did it for me on a different register. The most sarcastic cashier I've met with terrible customer service and a messed up moral compass. Good luck to anyone who looks like me shopping here.
The last manager used to let me take a box here and there for shipping. This new manager, Michelle, made a big deal about me taking a used broken down box. I've been shopping here for a while but now ill take my money somewhere else. Total power move on her part. Very poor treatment of a regular customer over something so petty.I'm done shopping here.
It was horrible the guy that works there the older man was very rude and he was very rude to one of his coworkers I have been going to that store for a while now and everytime its the same thing he just gives EVERYONE ATTITUDE when you ask him where something is or if he can help me find something he gives you a hard time and gives you attitude like its not my fault he is miserable . Other then that it was ok the young girl working there is super friendly and just has a very bubbly personality which is what you want in order for people to come back .
Update: I was very upset yesterday with what happened, but the new head store manager Michelle called me and it was like night and day. Michelle was very empathetic and showed above and beyond excellent customer service. Therefore, I decided to change the 1 star to a 4. Thank you Michelle. ____________________________________ Previous Review: Julian did not offer a mask until asked even though my husband had a face covering t-shirt. She and the manager Alan demanded it had to be a real mask as Alan pointed to his surgical face mask. My husband said the sign says you have to have a face covering not the surgical mask and Alan said they put that sign in the door for people who can't speak English! Then, Alan tried to put my husband out instead of giving him a mask. Julian ended up giving him the mask. To note: we spent hundreds there throughout the COVID pandemic but will not return to this store again thanks to Alan and his r.a.c.i.s.t attitude.
This is a nice, clean, & well staffed Dollar General at the time I was here. The shelves were stocked which I have noticed at other stores this seems to be a problem. This is a nice store to have in your area. Just a typical we'll run store.
The store clerk was treating me like some kind of criminal when I went to return an item I had found cheaper somewhere else. I do not like to disclose any personal information. I felt victimized when he was rude by asking. I asked him why he needed it and then he asked for my job phone number. Or else he would not do the return. Tall white male I think he was the manager. Rude customer service! If he hates his job so much he should go work elsewhere.
I have visited this store about 3 times and the self check out never works, I have to wait for the manager to finish his chores so he can charge me reluctantly because this machine is not in service???
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