Dollar Tree

The store is very dirty. The floors have black streaks and unknown stains all over them. There are items in the walkway strewn across the floor making it unsafe and inviting someone to trip over the items and have a fall. It is actually hazardous and unsanitary. Something needs to be done by the health department to make this store safe because mine and other comments here show it is not. I am not sure how it got this far because the level of filth and debris is not new. I actually saw it this way 3 years ago at the holiday season and it is summer 3 years later and it has not changed.

If I could give a ZERO star review for the on going rude, unprofessional customer service this store provides, Id go beyond with a Negative zero start review! I shop here regularly and it never fails that the checker is absolutely miserable. I got the displeasure of Raymond today! He never said hello, never made eye contact, then after ringing up all my glass dishes to transport home, REFUSED to wrap them in paper or paper towel so they didnt break! He said they weren't allowed to wrap them! Then he rudely told me to do it myself or he was canceling my transaction! His customer service skills are atrocious! Management was yelling back and forth at eachother, nobody wanted to address the issue. All while customers are piling up in line w only good ole Raymond doing less than a half a$$! You suck Raymond and need to be fired!!! Ill make the drive to Petaluma from now on, this store is also FILTHY! BRING BACK BROOKE!! She was the only delight to that store!

I have been to many dollar trees and honestly Dollar Tree have made my childhood complete. But this dollar tree has showed nothing but the worst customer service. I have seen cahiers so irritated with their co workers and expressing that in front of their customers to them getting irritated with me. I was having a bad day and expressing that on the phone and moving my cart vigorous and fast so a store worker decided to express her opinion far from professional and more personal and rude. The one that truly made me write this unfortunate review is the shorter Caucasian women working on Wednesday Evening. Seems like the staff here truly hates their life or job and wants to take it out on the others.

More stuff, more money. You can easily find food, electronics, kitchen stuff, etc here. However its is economic store. General stuff you can find easily. Staff are nice and helpful. I am giving four star cause they need to manage their stuff and need to add new stuff. Happy dollar time. Spend more get more stuff.

This dollar tree has gone so down since this new store manager has come in. Half of the employees have quit cause of her paula especially an employee that has been there 12 years. she yells at employees in front of customers, she is by FAR the most unprofessional person ive ever seen take over that store! She is trash and that store looks horrible.

I would give this store 0 stars if j could.. NEVER enough checkers!! Line goes ALL the way down the isle. I asked a Hispanic woman stocking if she could call a 2nd checker...her response "no no no no no". AVOID this store at all costs unless you have an extra hour to wait in line!! TERRIBLE SERVICE!!

A preschool teacher, I refer to this place as the $20 store because there are so many items I find here for my classes. I actually visit quite a few different Dollar Trees, but this one is outstanding for its usual cleanliness and order. Good Job!

Yesterday I went shopping at dollar tree in sonoma at checkout there was one girl in the whole store waiting on customers and I would like to recognize ELIZABETH as probley one of the best employees you have she handled everybody just great she certainly has the best customer service skills than all your employees put together. She should be promoted

This store is clean and organized. I frequent this location ofton often because of the variety of merchandise and friendly sales people. Unfortunately we had an upsetting experience with a sales women with a mask around her chin. When we asked for a bag she snapped "we are out or I would have asked you". Additionally they were not out!

I work in Sonoma. This store far most stock. The staff are somewhat helpful. Overall this unit is my favorite