I called many times to make sure they were taking ambetter as I had no job and needed to complete my anual exam the woman on the front desk refer to Dr ayres, and told me amebetter was Ok that I couldnt see it on the website as Dr Ayres was a new adition to amebtter. 8 months later I recieved a bill because they are out of network, even told me "they dont believe someone from their office suggested that... POOR CUSTOMER SERVICE!!!!!!
I had a perfectly normal labor and deliveryas in, not high risk or any medical problems but because I didn't want pitocin unnecessarily, I repeatedly had to argue with the the nurses, mid wife and ultimately this doctor. At one point a nurse tried to attach a bag that looked different from the fluids bag and I asked what it was and she said pitocin. We said NO again and she grabbed the bag off the hook and threw it on the table and stormed out. I didn't see that nurse again. Then they told me they wanted to break my water to speed up delivery. I agreed because i was tired of arguing. I had only been there for 5 hours at that point. As soon as they broke my water they said I now needed pitocin because I was now at risk for infection due to breaking my water. Dr. Stephen Ayres came in 7 hours after I arrived and told me I needed a c-section because I wasn't following the "proper labor curve". I clarified that he meant I wasn't going fast enough and he confirmed, that is what he meant. I refused the unnecessary c-section. My son was born vaginally, without issue, exactly 12 hours after I checked in. Once my son was born we wanted the cord to stay intact for a few minutes it gives the baby an iron boost. When we tried to tell the doctor we wanted this he immediately cut the cord himself. I tried to keep my baby with me and he was literally snatched away from me and my son's father tried to prevent this and this doctor and my son's father both had him and I had to scream for my son's father to stop so my baby didn't end up in a tug of war. I was sewn up by this doctor afterwards, after the epidural was shut off so I had no pain relief of any sort and at one point the thread got a knot in it and this doctor snatched it through. That spot swelled to the size of a lemon and I couldn't walk for days. My son was xrayed without my knowledge or permission because they thought they heard crunching in his shoulder after he was taken from me. There was nothing wrong with his shoulder. My son is healthy and happy but I very much wish I had chosen a different doctor and group for my labor and delivery.
