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Reviews, get directions and information for DSW Designer Shoe Warehouse

DSW Designer Shoe Warehouse

Description

DSW is the destination for Shoe Lovers everywhere. Each store features (on average) more than 25,000 pairs of designer shoes! Both men and women will find their favorite brands, including Nike, Cole Haan, Sperry Top-Sider, Steve Madden, Nine West, Calvin Klein, Converse, and SO many more. Stop in any store and you’ll always find a huge selection of dress shoes, boots, sandals, athletic shoes, handbags, and accessories waiting just for you. Plus, DSW also has thousands of shoes and handbags at dsw.com, including kids’ shoes too!

And the DSW Rewards program? Absolutely perfect for the savvy Shoe Lover who likes to save where they shop. Customers enrolled earn points with each purchase and can score $10 certificates to use toward future shopping trips. Plus, Shoe Lovers also receive super exclusive perks and special rewards during certain times of the year, such as birthday offers.

But the best part of all? Every DSW store has tons of different styles, brands, and savings. Each shopping experience can yield new, unexpected treasures, and every Shoe Lover is bound to find something they never knew they wanted!

History: DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States and Puerto Rico, as well as nearly 400 leased departments for other retailers under the Affiliated Business Group. In addition, DSW Inc. also owns a 49.2% interest in Town Shoes Limited.

The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.



"DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members like Rewards certificates, offers, and other great stuff. Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great."
Address: 1700 Deming Way, Middleton (Wisconsin) 53562
Phone: (608) 440-7643
Email: moc.cniwsd@ofni
State: WI
City: Middleton
Street Number: 1700 Deming Way
Zip Code: 53562
categories: accessories, footwear store


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:00 - 20:00

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Reviews
The manager Jenny is amazing. By far the best customer service skills of any. I received the wrong order but she made sure I got what I wanted in record time. This woman deserves a raise. This is what brings people back to stores. You are one of the best Jenny. Thank you.
I just went to DSW on Monday 10/17/22, and there were very few boot choices for me. I wear a very typical women’s shoe size and I was barely able to find any boots in my size. They also had a very limited selection of boots for winter weather. I don’t know if this is because they just moved to a new storefront, but I was disappointed I was unable to find good choices.
Worst customer service ever. I had this employee following me all over the store. Every time I moved to look at different shoes, there she was. Did she offer help? No, of course not. But she was acting like I was going to walk off with all the shoes. I was trying to find my size, which is either very popular or understocked. It was such an unpleasant experience, I left.
Customer is not always right here, or even tested with respect. I was trying to return an online order pickup and the associate needed help. The manager, Sara, seemed annoyed from the moment she came out of the door. It turns out the shoes were never marked as picked up, so I never paid. ‍ They're fault, she admitted. But then stood there even more annoyed and impatient while I looked up my credit card transactions to verify. I left feeling like an annoyance for being an online customer and trying to verify for myself. How dare I not accept her word for it.
All employees have Terrible service and unorganized with very unprofessional attitude. I rather leave and not facing their attitude and unprofessional service. Take 3 to 4 people for helping still a huge mass. Not welcoming and just walk away while helping. Keep saying I don’t know when asking questions and not welling to help.
The shoes are what you would expect from a shoe store, but the staff is excellent. I witnessed Sara handle an extremely rude customer in a very professional manner.
Was hoping to take a quick look for shoes for wedding. Knew exactly what I wanted. As we walked up to the door 8 minutes before the 7:00 pm closing time, an employee ran up and locked the door. Four other customers had to walk away too. VERY DISAPPOINTED in this employee behavior. I worked enough retail and customer service management and supervisor jobs in last 40+ years to say this would have been unacceptable. DO BETTER DSW, DO BETTER!!
Staff was impossible to find besides the one person knee deep helping customers check out. When I did find a person on the floor they were having a personal conversation on their phone . When asked if they could find someone to help they walked away. The person at the register could have used help too, she was very professional and polite, but anyone that needed help had to wait in line at the check out to ask a question. Won't be back anytime soon.
Great shoe store. Wide selection of what I was looking for. If one has coupons, prices are even better. Only problem that I encountered is trying to find someone to help me. There were several employees "doing various tasks", but it still took some time to trap someone into helping me. Once I did though, their help was individual and invaluable to my selection process! Continue to be very satisfied with my selections.
I shopped here for first time and last time last night and was looking for black Blair doc sandals. I walked around the store for 20 mins looking for them with no one asking if I needed help. I went to the checkout to ask if they had any after being in line for 20 mins with 1 person in front of me in line the employee was extremely rude to me saying that they have tons of sandals and that they don’t own the store and don’t know if they have any or if they’ll ever get any. And that the Blair doc sandals don’t come in black and only white and I told them I’ve tried them on at the east side dsw they do come in black didn’t have my size so I came here. The manager ended up stepping in and informing the employee that they do come in black but they are out of stock. I’ll be only shopping at the east side from now on where they have been extremely helpful and nice.
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