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Reviews, get directions and information for DSW Designer Shoe Warehouse

DSW Designer Shoe Warehouse

Description

DSW is the destination for Shoe Lovers everywhere. Each store features (on average) more than 25,000 pairs of designer shoes! Both men and women will find their favorite brands, including Nike, Cole Haan, Sperry Top-Sider, Steve Madden, Nine West, Calvin Klein, Converse, and SO many more. Stop in any store and you’ll always find a huge selection of dress shoes, boots, sandals, athletic shoes, handbags, and accessories waiting just for you. Plus, DSW also has thousands of shoes and handbags at dsw.com, including kids’ shoes too!

And the DSW Rewards program? Absolutely perfect for the savvy Shoe Lover who likes to save where they shop. Customers enrolled earn points with each purchase and can score $10 certificates to use toward future shopping trips. Plus, Shoe Lovers also receive super exclusive perks and special rewards during certain times of the year, such as birthday offers.

But the best part of all? Every DSW store has tons of different styles, brands, and savings. Each shopping experience can yield new, unexpected treasures, and every Shoe Lover is bound to find something they never knew they wanted!

History: DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States and Puerto Rico, as well as nearly 400 leased departments for other retailers under the Affiliated Business Group. In addition, DSW Inc. also owns a 49.2% interest in Town Shoes Limited.

The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.



"DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members like Rewards certificates, offers, and other great stuff. Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great."
Address: 2220 Hamilton Place Boulevard, Suite 102, Chattanooga 37421
Phone: (423) 296-6662
Email: moc.cniwsd@ofni
State: TN
City: Chattanooga
Street Number: 2220 Hamilton Place Boulevard, Suite 102
Zip Code: 37421
categories: accessories, footwear store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:00 - 20:00


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Reviews
Stephanie helped me save a LOT of money on some skechers, assisted us with finding the correct size on some unmarked flip flops. It was a great experience!
The little girl, Audrey, that you have working upfront is wonderful. I thought she was a manager. She is so intelligent. If not, she needs to be thanks
Absolutely HORRIBLE experience there today. They have 4 registers and stood unlike over 35 min today while only 1 register was open and that lady got on the phone and STAYED on the phone the entire time I stood in line. Eventually 1 more employee came to the register, but only rang up 3 people averaging 5 min per customer approximately before she walks off and goes back out on the sales floor……when there was nearly 20 people standing in line!! The only other employee I saw was literally standing by the door messing with empty boxes the entire time, instead of helping on the registers to get customers checked out and on their way. Absolutely zero clue how to run a store and they could never handle any real volume. With how poor lily the could handle their volume at 1:30 on a weekday I have no clue how they actually manage to keep the place in business. 3 people who were standing in line put their stuff down and walked out due getting sick of standing in line forever bc o my 1 register open and that cashier being on the phone for over 35 min. Absolutely ridiculous. This was my 1st time there and will be my last time there. No telling how much they lost in sales just in the 35 min I stood there from the people leaving after being absolutely disgusted with the fact nobody was getting rang up while 1 employee was breaking down boxes and the other one just walking around the sales floor. This is why so many people do their shopping online now and the non-existent customer service I experienced today is what ultimately puts places like this out of business.
Lots of selection at what seems like a fair price. I didn’t really like that the only cashier decided to spend 15 minutes helping the customer in front of us with finding everything they needed like checking stock online or something. She probably should’ve called for another cashier or had another worker help this customer which she eventually did once there was a long line waiting.
I got their before store closing hours and they wouldn't let me and locked the doors. If you close at 8 then your doors shouldn't be looked until 8. Their were people shopping inside but I couldn't come in to return what I purchased online that is unacceptable.
Poor customer service! No one could at the local DSW near Hamilton Place nor the 1-800 # "customer service" line could tell me why they could not ship the shoes I wanted to order to the Hamilton Place store. They ship to ALL of their locations but cannot ship to the DSW store here locally? They suggested that I drive to a DSW in Atlanta to pick them up. This makes absolutely no sense whatsoever. I live 2 blocks from the local DSW store. When I call DSW's 1-800 number, I got someone who spoke very broken English and was very difficult at best to understand and could not give me any assistance. She left me on hold for 27 minutes. Finally, as she probably hoped, I gave up and ended the call. When I called the local store for help, they acted as if they had zero interest and just said Yeah, other people have complained about this problem too "Call the 1-800 number" Why couldn't the actual DSW employee not try to address the issue within their organization instead of asking me to do their job for them?
The store is very neat and organized. The customer service is horrendous. I have no idea how they could get a good rating. The customer in front of me had taken 20 minutes already to check out. Finally another employee stops talking with other employees to open another register. Then gives my reward points to the customer that was checking out for 15 minutes. Customer service at this store is the worst. More so than McDonald's.
Worst experience ever. Do not order anything from this company! They will lie to you about the time it will take to get your shoes every time. When you contact them about your order being a week late they will just lie to you again. They will tell you the order will arrive the next day, but it will not arrive the next day. When you contact them again, they will lie to you again. Terrible company. Terrible service. Avoid them.
Pretty good store. There's obviously a much larger selection for women, so as a man, I usually can't find just what I want, but on a couple occasions I have. However, they don't have brown men's socks...that's pretty disappointing for a shoe store. Staff are friendly and there's a decent clearance section. Store is large so there's plenty of space and you don't feel crowded while you shop.
Great service, I was looking for specific ankle boots. They didn't have them, however I would suggest on checking their clearance section. Found a great pair of ankle boots, for a great price and they look fabulous on me. Will be shopping there for boots from now on .
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