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Reviews, get directions and information for Dukes Creek Marina at Lake Anna, VA

Dukes Creek Marina at Lake Anna, VA

About

Dukes Creek Marina is a full-service marina that is equipped to meet all of your boating & camping needs, along with a service department that works on all makes & models, a convenience store, pontoon rentals, camping, gas & deli.

Description

Parking: $4.00
Launching: $8.00

Address: 3831 Breaknock Rd, Bumpass, Virginia 23024
Phone: (540) 895-5065
Email: moc.loa@aniramkeercsekud
State: VA
City: Bumpass
Street Number: 3831 Breaknock Rd
Zip Code: 23024
categories: landmark & historical place, sports & recreation, marina


Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00
Saturday: 08:00 - 17:00
Sunday: 08:00 - 17:00

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Reviews
Dukes was a frequent visit during our family Lake Anna trip, and every stop by was great. Every stuff member that we were in contact with had a positive impact. Huge shout out to Harrison in the repair shop for emergency jet ski help. And Ms Judy was incredibly accommodating. Overall a phenomenal little marina; well run and friendly.
Great Rental Place - Great Day at the Lake! Our launched was scheduled for 830. We arrived 15 minutes early to check-in. Everyone inside the office and the crew outside were friendly nice and helpful. We arrived just after 4pm to turn the boat in at 4:30. The boat was a 2016 and in great condition. I know the boats must be used a lot and people can be dirty and not clean up after themselves; so was impressed how good of condition it was in. It was a great day on the lake start to finish. We listened to all of the advice and rules, followed them and had no issues. We will be back! Thank you Duke Marina and Thank you Collin for making the day great.
Horrible place of service. My step dad had a medical emergency when our boat broke down, so when someone else helped him we called this place. They already had us ready to be towed but then told us we can’t be towed cause we were too far away. They left us in the hot sun with a boat that wasn’t working with two babies. We had to get help from some very nice bystanders to help tow us to get the babies out of the sun. Very horrible experience. I highly do not recommend this place at all.
Dukes Marina is horrible and I wouldn’t recommend their business to anyone. After a perfect boat day our boat suddenly broke down. After calling around Dukes agreed to send someone out to tow us back. In the mix of all of this my father fell off the boat and required immediate medical attention, thankfully a bystander took him ashore so the ambulance could help. As soon as Dukes got there a young boy hooked our tow line up and was getting ready to leave and suddenly his boss called the woman who manages there and he unhooked our tow line to leave us stranded. Keep in mind there were two infants on board under the age of two, stuck in the middle of the lake with no way to get ashore. Thanks to some great boaters they were able to pull us ashore to high point marina who offered us food, drinks, and a cool AC for free. Take your business to High Point Marina where they care about their customers. Dukes has no compassion and is horrible at running a business.
GREAT PLACE!!! We had a really wonderful experience at Dukes Creek Marina. After weeks in quarantine, it was so refreshing to spend a beautiful day out on a boat with close friends. The staff was very friendly and helpful!!! It was also very reasonably priced. Highly recommend!!!
So rude and old boats there is better places near.
Had a great rental experience here!
The customer service was outstanding, first time customer. The friendly young people helped with everything including setting up the Bluetooth on the pontoon boats radio.
The absolute LAZIEST and rudest people I've ever met! I've been at Lake Anna for two days. Since I arrived I've heard about how awesome the ice cream is. We've boated over twice to try it out. Yesterday we arrived 10 minutes after they closed. COMPLETELY our fault!! Today we made sure we arrived before they closed. 4 girls were sitting behind the counter doing absolutely nothing. I asked if anyone was working the ice cream station to which I was informed they had cleaned and closed "the kitchen". To clarify, I asked "you mean you cleaned the SCOOPER??" Their response was a snarky "YUP!" To be fair, if one or two people had been working and in the middle of 5 different things I'd have said "Fair enough". But 4 people sitting around doing NOTHING who can't scoop ice cream is just plain ridiculous. I hope the owners see this and start laying some people off. Clearly they're over staffed! I am not accustomed to submitting bad reviews. I love good customer service! Last night I went out to eat and overheard a waiter tell the bartender one of his tables with a $200 tab didn't leave him a tip. The kitchen had been REALLY backed up. Not his fault. We waited an hour and a half for our to go food. He came back multiple times with a great attitude and a smile. I left him $40, in addition to tipping our bartender, to prove a great attitude and hard work always pays off. He didn't serve us one drink or meal! The marina could learn A LOT from him!!! Oh by the way... the AWESOME ice cream we heard about at the marina was HERSEY'S ice cream. Great brand. Pick up at your local Food Lion and call it a day!
My vacation was saved by the awesome service of Harrison in the service department. I was visiting Lake Anna with my grandchildren and we weren't able to explore the lake or go tubing because my Yamaha motor on the pontoon boat was overheating. I spoke with Harrison in the Service dept and told me to bring it over. He quickly diagnosed the issue and replaced the water pump impeller that had failed. I was back on the water quickly and the bill was more than reasonable. He literally saved our vacation and I am extremely grateful. Thanks again Harrison! A++++++
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