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Duval Orthodontics

  1. Warner Robins
  2. Warner Robins Dentist

Reviews, get directions and information for Duval Orthodontics

Duval Orthodontics
"J. A. Duval, DDS, is a highly skilled orthodontist who makes beautiful and healthy smiles for his patients at Duval Orthodontics in Warner Robins, Georgia.Dr. Duval is a Macon, Georgia native who graduated from Morehouse College in Atlanta. He earned his dental degree from Meharry Medical College in Nashville, Tennessee, and completed his orthodontic residency at Howard University in Washington DC, where he received his orthodontic certification.Dr. Duval continues to learn, refine his skillset, and stay up-to-date on technological developments through continuing education courses, like those in Invisalign®, Damon®, and Temporary Anchorage Devices TADs."
Address: 110 Tommy Stalnaker Dr, Warner Robins 31088
Phone: (478) 333-6601
State: GA
City: Warner Robins
Street Number: 110 Tommy Stalnaker Dr
Zip Code: 31088
categories: dentist & dental office


Opening Hours

Monday: 08:30 - 17:30
Tuesday: 08:30 - 17:30
Wednesday: 08:30 - 17:30
Thursday: 08:30 - 17:30
Friday: 08:30 - 16:00

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Reviews
We were recommend to this orthodontist by my son's dentist. When we initially went in everyone was very nice and welcoming but after having been a patient for several months, my opinion has definitely changed! The staff is VERY RUDE, in person and over the phone! They short talk you, have no phone etiquette, and are not at all helpful when you have an issue! They lock you in by having you sign a contract, so I guess they feel as if they can treat you any kind of way because you can't leave. If you can find another orthodontist in your area, I highly recommend you do that, because the customer service here SUCKS!!!!
I was referred to this orthodontist by some co-workers. I had previously been to Smaha Orthodontics for my own braces and the entire experience was pleasurable, professional, organized and structured. We relocated to the WR and I decided to give them a shot. The biggest regret of my life. From the beginning, they didn’t even bother following up with my orthodontic coverage. It took almost a year to get this processed after I called multiple times. They never applied the coverage and adjusted the balance even after my insurance sent them the coverage costs. Her brackets and braces popped off multiple times. The appointments and scheduling was all over the place. I am just waiting until she is out of her braces. I would not ever refer anyone here. One lady was somewhat helpful throughout the process but overall the experience was awful. Although the orthodontist himself may be good, the staff isn’t a great reflection of his practice. The experience was not worth the money.
Best prices, very friendly, and fast service , affordable payment plans , but please be aware only get braces if you need them … cause yess they do hurt every time they get tightened…. And the rubberbands that they give you are not a joke…. Yes your mouth will be in pain….
I’ve been a patient of Dr. DUVAL’s for about 2 and a half years now. I use the Warner Robins office and love them! Always easy to change or reschedule my appointment, short wait times if any and ms. Rhonda even helped me file an insurance claim to see if my dental coverage would take care of any of my treatment. Every orthodontist assistant I’ve had work on my braces has been friendly and answered all my questions.
Dr.Duval office and staff are the best they always do a great job. My son had his braces on twice because he didn't want to do right and Dr. Duval gave it to me straight and was like mom don't waste your money if he will not do what's right after that my son started taking care of his braces and following protocol now he has a beautiful smile that amazes everyone.
Worst Customer Service and Patience Care Experience ever... After years of doing business here they are still over booked and under staffed. The wait time is hours after you make an appointment but if you come a few minutes late they will not see you. The doctor is a very professional guy but it's the others that you have to deal with that makes the experience unpleasant. Some days the attitudes are good someday it's worse. I had two appointments today for my daughter's called in 2 hours ahead to let them know I'll be pushing it to make it on time but I'm coming. We arrived at 2pm exact appt time go to check in and didn't have but 1 face mask. They refused to see the child with the face mask but offered to charge me $2 for a face mask where proceeds would go to charity for myself and my other daughter. It's not the point of paying $2 it's the principal that you don't value your customers enough and would rather lose over $10k in business from a face mask that cost less than .25 so I went to the store to purchase face mask and once I returned we were told that we would need to reschedule our appointment. I've referred many people to this practice because I would rather my dollar cycle within my community and I've dealt with alot because of that... Good Luck !
Dr. Duval is very nice but his staff is very rude. The women at the front desk are the most rude and unprofessional staff I have ever met in a place of business. Dr. Duval and business manager tries justify this behavior instead of correct it. This shows they only care about your money and not you. Don't go here. There are other orthodontist that respect you and your hard earned dollar. I don't understand where professionalism and integrity has gone with some of these companies.
Initially came to Dr Duval to save some money. However they make the patients wear a mask. ITS A FREAKING ORTHODONTIST OFFICE. HOW ARE THEY SUPPOSE TO KEEP A MASK ON? But the Rudeness at the front desk...... WOW
Dr. Duval and Mrs. Rhonda are the best. Duval Orthodontics have been nothing but respectful, courteous and very timely. I have never had a visit that I wasn't pleased with.
Duval Orthodontics have been nothing but respectful, courteous and very timely. I have never had a visit that I wasn't pleased with. My son has had a great experience for the last year that he has been going to Duval. Staff is very great. I would most definitely recommend them to anyone who is in need of service.
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