EILEEN FISHER

I have been to this store twice. The first time wasn't the most welcoming bit someone did greet me and assist. The second occasion was not welcoming at all and it seems as if the sales associates only see who they want to see walk in the door. Everyone should be greeted and catered to no matter what. Customers should not feel uncomfortable and have a feeling of being unwanted in the store. Being from New York I was very excited to find an Eileen Fisher store here in MD but the customer service and friendly atmosphere is not the best!

The selection of clothes is outstanding. Eileen Fisher fit women's bodies to perfection. The sizes vary so you must try on.......the fabrics are very high quality, the palettes are beautiful & the staff is A+ X 10!!!!

Eileen Fisher is very interesting. This one is an outlet store, with beautiful clothing to fit everyone's budget. Not sure what the business model is called, but price reductions correlate with length of time an item is on the sales floor. No worries about trying to decipher my explanation...the sales team is exceptional, and happy to give you, literally a tour of the store's layout, and what to me, was the unique pricing. I have yet to make a purchase, but most assuredly will visit Eileen Fisher on my next buying adventure. Outstanding!!

My favorite place to shop! There is a not-so-secret Clearance section in the back! Great discounts! The ladies working here have been there forever - thats a great sign they love their job and the brand! They’re a huge help : thanks!!

Well I went to Burlington and the assistant manager need to retrained in customer service. This guy entire disposition was awful and I'm reaching out to corporate to make an formal complaint that I feel is well needed. I was in a fairly good mood and did not let him break my good spirit however, he clearly needs to find another field of work. When dealing with the public you must display a friendly disposition, Patience. If you don't see this near the top of a customer service skills list, you should stop reading. ... Attentiveness. ... Clear communication skills. ... Knowledge of the Product. ... Ability to use positive language. ... Acting skills. ... Time management skills. ... Ability to 'read' customers A calming presence Tenacity You as an assistant manager attitude was so nasty and to say the least, I was appalled to realize I purchase a pillow with a slight orange stain on it and he sadly took off 34 cent. All I could do is shake my head. However, that was not the problem at all, his attitude was the problem and his customer service skills lacked there of needs a huge improvement. Let me be the one to see if corporate, can make any adjustments for him. I know that customers spend a lot of money in Burlington on a daily and I'm one of those customers. Just to think that you have people in here working with such bad attitudes and to know that customers keep you employed blows me away. You have got do better, and learn to deal with customers like you love your job because, there are a million people that would appreciate having your pisition and would do right by the customers with a smile.

I’m not a fan of looking for clothes, but this store made it nice. First time shopping here - so impressed with the selection and quality - but the customer service was over the top. Thanks for a great shopping experience!

YES to this place! The quality of the clothes is worth the price!! Happily will pay more for these clothes!! Also- the staff are very warm and friendly.

Lots of high quality shops. Love the variety. Wegmans is one of my favorites!

The nicest staff who make you feel comfortable the moment you enter the store

Friendly and helpful. Love the clothes!!