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El Jen Healthcare and Rehabilitation Services

  1. Las Vegas
  2. Jennings Hospital

Reviews, get directions and information for El Jen Healthcare and Rehabilitation Services

El Jen Healthcare and Rehabilitation Services

Description

Welcome home
El Jen Convalescent Hospital believes in informed families making informed choices about their Loved One's healthcare. For over 20 years our family of healthcare professionals has been guiding families in making some of the toughest choices in a Loved One's care. It is that experience and compassion we are bringing to you in this website. We welcome you to our home and hope you find our website user friendly and helpful in making that all important choice that will keep you and your Loved One comfortable.
Assisted Living
Our assisted living area offers one of a kind nursing care in an assisted living setting. Each room is private with its own sitting area for furniture (provided), and full bath and shower accommodations. To qualify for this area we require that a resident be somewhat independent or need minimal assistance in daily care need. Although skilled care is offered in this area, potential residents should be able to transfer independently and be continent of bowel and bladder. Please contact our admissions department for an individualized assessment.



"El Jen Skilled Care is a modern, progressive 24-hour nursing center which serves the citizens of Las Vegas.Our mission is to provide you, the client with exceptional care, customized to meet your specific needs. Let us help you rediscover your independence!"
Address: 5538 Duncan Dr, Las Vegas 89130
Phone: (702) 645-2606
State: NV
City: Las Vegas
Street Number: 5538 Duncan Dr
Zip Code: 89130
categories: nursing home, retirement & assisted living facility


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Reviews
Favoritism among them, so I pray now who this woman whose life devoted to her two children of U.S. military, suffered from post traumatic war syndrome ever since discharged. Honorable really, never got medal nor recognition, but I pray you now, she suffered in a way that is inhumane for it is not cause of her own countrymen that she suffered, but from a complete foreigner in her once own beloved country. She sacrificed her very own so we may have this so called future in the U.S. of A land of the free, so let us be free indeed with love, joy and all that is good. Amen
Caring Staff. Happy residents. Facility is always Welcoming to everyone. Always striving to deliver quality of care. Would highly recommend.
first why would all these people lie. just own up and clean up. only Jesus and the stated that reviews them can put a end to these type of operations. huh God bless the minds that work there may love, compassion, and patience fill there sprits to be of service to your elderly children. please wipe all the toxicness that fills them so they can Care for the people that enter through the hell's .... oops i mean Eljens doors. Amen.
All those terrible reviews are hogwash. I worked thier, and didnt leave ideally, but I'll say this that nursing home is good , the people in it and own it are good people and good to the people that stay thier. People have a sense if humor, are patient and you can find mistakes anywhere in anyplace . But they work diligently to correct and keep it a nice place to be and to work. And that's baloney about hiring illegals and paying them low wages. I know and I'm white citizen . They dont do that at all!
Trying to call and talked to your loved one is the worse. They transfer you a minimum of 3 times and than leave you on hold for ever. One time I called to talk to my dad and they forgot to mute themselves I sat there for an hour listening to them bad mouth everything. Very frustrating!
They have some great nurses and the CNA's in retirement are great. but the staff doesn't care enough for there patients. Rehab nurses are great but there cna:s are hard to find. Maybe out of 8 of them the day ones are really bad. They only have two good cna's that are good in the day. All the CNAs in the evening are wonderful. There are activities scheduled there and those workers are great. Unfortunately the social worker for Rehab isn't very good and doesn't know how to talk to the people and when you try to complain they don't want to listen to you. They also have a lot of people that work there that all wonderful but unfortunately the main staff that you need to speak to do not care for instance the social worker named Nicole. The social worker for retirement named Mark doesn't even want to listen half the time. The office staff of admitting is wonderful. Unfortunately they try to get you out of there when you're not ready to leave and that is a main concern. They do keep people there that should be gone and the people that need to still stay there they have leave. this place is getting worse wish my friend could get out but doctors don't show up and the elderly get horrible treatment bt]y they male nurses don't send your love ones there, you will regret it
i was there in rehab. Not good, food bad, 2 showers a week. No shampoo, bars of soap, tv's had only 6 channels and came in bad. slept on 3 different plastic mattress with lumps. I had broken ribs so it was a difficult sleeping condition. No activities except bingo. Rooms had one bath for two people and the bath is in one of the rooms, so someone has no privacy and interruption all the time, Morning and all night. The xray people did was wrong . insulin was ordered nevered used but was billed to senior dimensions. The staff is great with what they have to work with. It is the owner who are so greedy and really are not concerned with the patient,s happiness at all. I as a owner could never treat another human being this way. They took me in but really only because the owners wanted the money. I was there 7 days and never saw a doctor until the day i was discharged.
DO NOT PUT YOUR LOVED ONE IN THIS FACILITY. The Doctors are rarely seen and it's impossible to speak to them in person or on the phone because they are just not available. All questions and requests are routed through the nurses. My biggest complaint was that I requested a UTI test for my mother because I noticed a change in her behavior. I and my husband were both told that the test was done and that she was fine. Two months later my mother is taken to the hospital because she is in Septic Shock. Why? Because, per El Jens medical records department, she was never tested and treated for a UTI. The nurse lied to us. This can be life threatening for an elderly person. At that point I had to call the Elder Rights Ombudsman and they opened up an investigation. My mother was out of the facility at this point. More than once I cleaned feces off of the wall by her bed. They never used wipes or barrier cream. They didn't have in room trash cans for the disposal of diapers and instead would throw them on the floor and then into a trash can down the hall. This is a very, very unsanitary facility. I am not sure what Carol Toomey is doing with the money she gets from Medicare and Medicaid but it is not for the supplies necessary for the care of the elderly. After my mothers stay at the hospital she went to Lifecare Center of Las Vegas. It was an eye opening experience. It didn't smell like urine. The rooms were clean. The food was appropriate. They have a doctor on staff. When you call and ask a question, you get an answer. And they call you back. The outside facade of El Jen is very misleading. It is in a nice residential area. It's very quiet. There are bunnies running around the facility. It seems sweet and safe. It is neither. I hope this will deter everyone from using this facility. There are other options. You have a right to demand better even if you are on Medicaid.
If someone works at your facility you should pay them and not lie and say they didn't. How can it be a month and you still haven't paid Rachel?
I've had loved ones witness housekeeping woman spray patients in the face with cleaning supplies, transport a patient by ONLY pulling on their arms ripping if out of its socket to which the patient had to go to the hospital for and also allow a patient roll themselves off the bed with nurses present. THE DEVIL IS ALIVE IN THIS ESTABLISHMENT.
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