El Paso County Government Public Works Department

My 20 year old son was killed on Pima Road and Palmer Park Boulevard on April 2, 2022... he lost control on his motorcycle after hitting two large dips in the road that have been a problem for years. This county is going to fix the area of road that stole my sons life. I am so thankful! My son's death will not be in vain and he will save lives. A huge thank you to Kenny Hodges and Jack Ladley for taking such care each time we have communicated.

The good: quick turnaround with work happening within a week. The bad: the county is super strict on what type of work they’ll come out for. Unless the stop sign is missing, don’t count on them showing up.

This county is lousy for cleaning snow and ice off the roads. Where in the hell does all of this pot money go? Because these are someof the worst roads and streets I've ever driven on.this County is lousy for what they force us to drive on. I wouldn't even give them a half of a star but I have to put something down to leave a review.

I have tried for a week to get a human being. The answering service does NOT give an option to speak with anyone. It refers you to the website, which DOES NOT WORK!!!! There are no numbers or names on the website. This is the worst experience I have ever had. Whoever runs this department should be fired.

Impossible to get someone on the phone. I have made multiple requests for a return phone call and have NEVER gotten one back.

I think the county forgot that they work for the people, just like any other gov't entity. Trying to get ahold of them is tough. PLEASE GET THE SAND OFF THE ROADS, 115 IS TERRIBLE...LOTS OF BROKEN WINDSHIELDS AND DANGEROUS CONDITIONS FOR MOTORCYCLES.

No service, no answer, no good! Is this what our taxes are paying for? I remember a joke about DOT workers - 5 Supervisors watching 1 worker dig. Phone answering service - 10 operators listening to 1 phone ring.

Communication is very poor. The other reviews are correct. Public Works departments need to understand they work for us and owe us, at the very least, clear communication.

Shocked at a what joke this is. When you do get in touch with someone, expect dishonesty and lack of accountability. Document .everything. when interacting w this establishment.

After 38 minutes on hold, nobody answers the phone. I can't get an answer anywhere to a single question, and it's not posted online.