Elevated Fitness Boot Camp

I have been coming to The Camp since 2017. Although it initially started off good, over the years I have become less and less happy with the company, especially the La Mirada location. The main reason is they overcharge your bank and credit cards without your permission. On three occasions before this year, I was wrongly charged even though I asked to cancel my contract. This last time, I signed up for the 6 month plan and they continued to charge and refused to refund. I have had three close friends experience the same thing. BUYER BEWARE: This company will still charge your accounts even if you terminate membership. I’ve had to change credit cards in the past as a result. In addition to the hundreds of dollars they have overcharged me, they are not clear with their challenges. Again, buyer beware. They give their members unhealthy and unrealistic food plans to follow. They claim their challenges are free, but that is only if you lose 20 pounds and have reached your “goal weight.” If you do not make your weigh in, you lose $500. The the quality of the trainers is also horrendous. 0

Looking to get back into shape or just kick starting your workout routine? This is the place! New comers and experienced alike will find that this gym offers solutions for everyone. The class sizes are perfect and the sense of community and accountability are second to none. The trainer's are awesome!

Rude and unprofessional staff!! Could not even take 5 minutes and the possibility of a member! I was at the cleaners nextdoor and I seen the lights on and walked over and the front door was unlocked and figured there open. Only to find 2 employees who could not be bothered the girl was more interested in her cell told me to come back at 5pm and the guy just laid there and staired from the bench in the lobby. Well first impression are everything and I will never go back or waste my time! COME BACK AT 5PM ! Why was the ft door inlocked? What a joke

I have a huge problem with this place. First of all, I was bugged and bugged over and over by text and email regarding orientation for the "free" 6 week transformation. I never replied, and once I decided to check it out, I texted back. So, I go and I was the only one in orientation. I learned that the program is not free, that people have signed up and never went back after the program. So, they decided to start charging for the camp, and you "qualify" to get your money back after losing the 20 lbs during the 6 weeks. So I was like, No way, I can't afford this right now as I am in the process of planning a wedding. Then at the end I decided that I could use the weight loss for my wedding, so I signed up. After sleeping on it, the next morning I was like, No I need the money right now and can't sign up at this time. I read the contract, you have 5 days, not including Sundays, to write them a letter and state why you are cancelling the agreement. You can deliver that in person or by mail. I went the very next day and they were closed. So I went after work and the same girl who helped me was there again. She said she understood and took my letter along with my copy of the contract and said she would give that to the manager. I also read in the contract it will take 10 days to receive my refund, so I've been patiently waiting. I even received a text on Monday regarding a nutrition orientation for 7/20, in which I replied that I took my letter of cancellation and am waiting on a refund. Their reply was "noted." Okay, so I check my bank account today and they overdrafted my account by taking another $100 out today. So, if my cancellation is pending, why did they allow another payment to come out? I think that is bad customer service. No one is answering the phone number or texting me anymore. BAD CUSTOMER SERVICE. THEY JUST WANT YOUR MONEY. Okay it is now the next day. I went after they opened last night and the same girl was at the counter. Says she just called her manager where is this damn manger anyway??, and had to “remind” him after hearing my voice message that I needed my refund. He needed a pic of my cancellation letter I guess. But anyway she said he had to do the refund and it should be in my account by tomorrow, which is today. Okay so it is today now, I called this morning and spoke to the SAME girl...she knew who I was. Says she just called her manager again and that my refund should be in my account by 12 noon today. It is now 1:54pm, no refund, no call, no text, no email, not a damn penny in my account. It’s in the negative. I called to speak to someone. Oh, it’s closed because no one answers. I shouldn’t have to be calling them or going by. This is ridiculous!!! Update soon...

I just started the 6 week challenge here, man is this a great workout! Great atmosphere and friendly staff. I feel very confident in meeting my goals soon

Great staff & friendly environment- no judgment on anyone here

I love La Mirada camp transformation! It has completely changed and transform my life. Thank you camp.

This place is amazing. Great trainers and wonderful atmosphere

Loving the workout and atmosphere!!! Trainers are great and super supportive!!!