Best rates with great service. Had a unit here for over a year and everything about my experience was smooth, which isn't always the case with some bigger name chain storage services. I would strongly recommend renting a unit here if you're shopping in the area.
Prices are not bad. And the units themselves are ok, they are not climate controlled. And I've found a wasp nest on the floor of my unit once. But the staff was helpful and had a bottle of raid they gave me and let me keep in the unit. Facilities aren't great, but they are nice people and are doing the best they can do.
I left EZ Storage right up the street and upgraded to a larger unit here. These units are more affordable, more accessible, and the customer service is way better. I dealt with an awesome woman on the phone her name was Beverly I think! and then in person. She was so helpful. I am really happy with my unit.
This is my 2 time using Public Storage in Ellicott City. I like this place because it is safe and clean. The staff is always helpful and friendly. Juan was very helpful when I wanted to change units.
I rented a unit here for two and a half years without issues of any kind. The staff is always helpful and friendly. Mike was a pleasure to work with. i highly recommend this business
Great experience, had 3 units, all were very well maintained. The staff was excellent, this will be my goto for storage if needed in the future.
Nothing but great things to say about Ellicott City’s Self Storage One! Living in an apartment a storage unit was more than necessary. The prices are reasonable and the location is easy to get to from pretty much anywhere in town. The grounds are always clean and knowing that there is someone on site at all times provides peace of mind.
I Have Been With Self Storage For A While However, Prior To Applying I Called Several Times...Bethany Answered Each Time...So I Loved How Easy It Was To Contact Them Directly When Needed...She Was So Friendly & Helpful...I Then Rented Out My Storage Unit Soon After & Met Bethany & Mike In Person For The 1st Time...They Had The Best...Most Friendliest Customer Service...This Was My 1st Time Ever Renting Storage So I Still Had Many Questions/Concerns...They Never Minded Or Cared Was Glad To Help...& They Made It So Easy For Me To Feel Comfortable & Secure In My Decision To Rent A Unit...Even Their Payment Process Was So Convenient & Affordable...Facility Was Clean ...Literally Have No Regrets... Also When I Would Bring My 6yrs. Old Son They Were Amazing & Friendly To Him Too...Absolutely Love This Place & I Will Definitely Choose Them Prior To Any Other Storage Facilities...You Will Not Regret It!!!...
I really enjoy this warehouse because the employees treat me like family! We know each other by name and they always go above and beyond to take care of my needs. Love, love, love it!
Very friendly staff when I went in 5 minutes before closing. Storage units are spacious and clean. Would highly recommend.
