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Reviews, get directions and information for Elvis Dirt Cheap Moving Company

Elvis Dirt Cheap Moving Company

About

We offer high-quality, stress free moving services at affordable rates!

Address: 4663 Stenton Ave, Philadelphie 19144
Phone: (215) 848-7010
Parking: Lot
State: PA
City: Philadelphia
Street Number: 4663 Stenton Ave
Zip Code: 19144
categories: home improvement, home mover


Opening Hours

Monday: 07:00 - 19:00
Tuesday: 07:00 - 19:00
Wednesday: 07:00 - 19:00
Thursday: 07:00 - 19:00
Friday: 07:00 - 19:00
Saturday: 07:00 - 19:00

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Reviews
I am surprised at the negative comments, because my experience with EDCM LLC was nothing short of amazing. The Receptionists, the Owner and the Movers were all so professional. I used them to load a pod as I sold my home, then used them to unload my pod IN A DIFFERENT STATE as I purchased another home and both times they were ON TIME, courteous and professional. The movers were very respectful of my furniture and boxes. They were quick, did not destroy anything and were friendly to my very curious and in the way 3 year old son. I am selling another home and will use them again. Oh yeah and both times they were done EARLIER than the 2 hours I thought I needed. The prices were reasonable...there was an issue with payment and THE OWNER CAME TO MY HOME AND HANDED ME MY REFUND, how many other companies do you meet the owner and they hand deliver your refund with a sincere apology?? If you choose the other guys and overpay then that's on you, cause I'm telling you to call them, use them, it's worth it. I will continue to.
My mother hired this company to move her , the cost for 3 hours was $421. First of all they were supposed to be at the location between 11am and 12pm, they assured us they would be there closer to 11AM. At 12:15pm when they did not arrive, we called and were told that they could not be at the location until 1pm. No one called to notify us of the delay, we had to call to find out they would be over an hour late, very unprofessional. They delivered the furniture to the new location, bear in mind that these people did not even set up the furniture in the new location. They went 15 minutes over the scheduled 3 hours, which in my opinion was done on purpose by the moving crew. This company had the nerve to charge my mom an additional $150 for 15 minutes. So after making your customers wait for over one hour, the recourse is to charge them an additional $150 for 15 minutes? How can a company be so unfair and ruthless. So obviously your business most definitely does not have repeat business, you should be ashamed of yourselves taking advantage of an elderly person on a fixed income. I am actually really disgusted. Need to add that we realized yesterday that they completely scratched up my mom's couch that is only one years old. DO NOT USE THESE MOVERS.
in Self Storage About the Business Business owner information Photo of Wanda P. Wanda P. I felt the need to review this company after the recent moving experience I encountered on my two part local move. My best friend referred this company as she moved about 5 times over the past 10 years. I was hesitant on utilizing this company but I hoped for the best but feared the worst. The beginning of the process was excellent i.e. the office staff were amazing and very professional. Fast forward to the moving day, I paid for 3 hours which included multiple stops and 3 movers. Realizing the move may carry over an additional hour, I was made aware of the added cost . I spoke to the manager the morning of, as I attempted to reschedule to date as I was feeling ill the night before. He advised the movers were already dispatched and no changes could be made. I understood and carried on with the existing schedule. The movers arrived 10 minutes early and I was immediately given a packet of documents to initial and sign. I could not provide my full attention on the paperwork as I needed to advise the movers on what items were going on the truck. Secondly, I noticed 2 movers showed up to move my items. I immediately contacted the office to inquire on the matter. I was told the 3rd person called out and they were working on sending another person over. I did not understand why no one from the office bothered to communicate that information to me. I had to request an adjustment in my bill as I assume if I did not say anything it would have been business as usual. The 3rd mover showed up a hour & 1/2 into the move. Once he arrived, the move had picked up and things were moving fairly well. I noticed several items deemed fragile was placed on a dolly and landed on the sidewalk. No telling if something is broken as I am still unpacking but I could not believe these were allegedly skilled movers. Towards the end of the move, a small table was in the living room. I advised the "leader" of the group the table was apart of the move. I was told the item was not on the list I emailed to the office. Once again, I had to contact the office as I sent a tentative list as a courtesy. I did not know I was held to an itemized list of things to move. After the call, I was advised I am charged by the hour and it did not matter what items required moving. I believe this conversation should have been discussed and understood by the movers before traveling to my house. Once the items were unloaded into the first destination, the "leader" once again advised due to the small table and box count over the estimated number the charge was $100+ dollars. I again contacted the office as this mover appeared to be on an entirely different agenda than the agreement I set forth with this company. By this time I was infuriated by this so called "leader" and the back office. For about the fourth or fifth time I was on the phone with the office explaining my unfortunate experience and had to negotiate a discount price to make up for the missing worker. After it was all said and done I received a discount on the move. Not 100% satisfied but I was burnt out by the entire experience and did not have the energy to continue pleading about my unfortunate dilemma. In closing, I DO NOT recommend this moving company for a local or long distant move. I did not have a good experience and I hope no one else experiences the situation I had to endure on this day. Please do your homework and obtain more than once reference if you are in the market to move.Service: Local moving
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