Embassy Suites by Hilton Charlotte Ayrsley

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Feel welcome the moment you arrive at Embassy Suites Charlotte/Ayrsley. Easily accessible from I-485 and minutes from I-77 and I-85.

Description

Feel welcome the moment you arrive at Embassy Suites Charlotte/Ayrsley. Easily accessible from I-485 and minutes from I-77 and I-85, the hotel is ideally located within walking distance to shopping, restaurants and a movie theater. Visit the Charlotte Premium Outlets, the Billy Graham Library, Daniel Stowe Botanical Garden and the US National Whitewater Center – all just minutes from our all-suite hotel in Charlotte.

Choose a stylish, two-room suite, all equipped with a microwave, mini-refrigerator, coffee maker, 42-inch flat-screen TV and complimentary WiFi. Maintaining your exercise routine is easy at this Charlotte/Ayrsley hotel, with a sparkling indoor pool and a complimentary fitness center with the latest Precor® equipment. Savor delicious American cuisine in the on-site restaurant, Brickstones Grill, or take a short walk to discover many restaurants nearby. Start each morning with a complimentary cooked-to-order breakfast. In the evening, unwind over drinks and snacks at the complimentary Evening Reception*.

Stay productive with professional services in the 24-hour business center. With 13,000 sq. ft. of meeting space, including a Grand Ballroom, this Charlotte, NC hotel is ideal for a variety of business and social events. Modern A/V technology and our friendly, professional staff will ensure that every detail of your wedding reception, conference or training session is taken care of.

Address: 1917 Ayrsley Town Blvd, Charlotte (Caroline du Nord) 28273

Phone: (704) 970-5400

Website

Parking: Lot

State: NC

City: Charlotte

Street Number: 1917 Ayrsley Town Blvd

Zip Code: 28273

categories: hotel

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Reviews

Clean, Modern, very nice! Staff is was warm abs friendly. Only one issue with the tv remote, which the manager addressed and fixed. Great location, with restaurants and other conveniences around. Mattress was kinda of mid. By the 3rd night I adjusted. Just think it could have been more comfortable. Other than that, it was very nice.Rooms: 5/5

This was a good location because it was in a nice shopping location, lots of restaurants, and was a quick drive to a few key things. The room size was nice and the staff was incredibly friendly. The AC worked amazingly. Other than that, I wasn’t a fan. Dining in the hotel was very limited, the breakfast wasn’t great but the fruit bar had very fresh fruit. No coffee place in or directly around the hotel. The room service options were limited, I asked about buying beer or wine from the dining places in the hotel for the room but the employees couldn’t help with that. Went and bought my own wine but then couldn’t get any glass wine glasses or other from the hotel when I asked. The hotel store was pretty bare bones and didn’t have anything I had been hoping I could buy. And staying at a nice Marriott location directly before this hotel really highlighted where this hotel was lacking.

After dropping the team off and cleaning my bus my key  for the room did not work. The gentleman at the front desk assisted my with great pleasures and was able to get me another room. I thanked him dearly, he was so nice and very professional and was such a wonderful person. I recommend anyone to this hotel, was a wonderful experience for me staying in Charlotte, NC for the first time  Rooms: Great!!  Safety: Was wonderful.  Food & drinks: Nice.

Stayed here for a 3 night stay. The Hotel was amazing! The location was great, there were great restaurants within the Ayrsley town area that are a few minutes from the hotel that were delicious. The room and hotel was very modern and clean. We also had a great breakfast everyday at the hotel restaurant. The staff were very welcoming and helpful. The hotel was close to a lot of attractions in Charlotte, NC. Definitely will stay here again in the future.

The staff was mostly friendly, but I was very disappointed with my stay. Apparently, the heating and air system stopped working on multiple floors a day or two before we showed up for our reservation and the room that I had reserved and already paid for, in full, was unavailable. They put us in a new room, but I was never made aware of the issue! I never received a phone call or email that let me know about, or would prepare me for the room change!! I was very upset that they made this change without letting me know. If I had known, I would have changed my reservation to a different hotel. But once we arrived, it was too late to change hotels, because they told us it would take several days to get our money back if we decided to leave. I felt trapped. The only thing that they did to try and make the situation better, was offering to add points to my account for one free night, that had to used at a different time but I never even received those. I would not recommend this hotel.

The area is nice. The Hotel is nice. The rooms are nice. The one star rate is because you do not get what you pay for because there is not enough staff to handle the amount of people that the hotel handles. If you get breakfast,  you have to ask for turkey products,  it's not out ..But there is no sign that says ask for your turkey products. They take your money at a higher rate but give you less.

The lobby here is really nice. People seemed to be nice and helpful also. We stayed here overnight while traveling. Breakfast was good, buffet. Room was relatively clean. The price was not too bad either! Would stay again.Rooms: 4/5

This stay was very nice. The pool was being maintenanced or something while we were here so that was a bummer but the breakfast was incredible. I love how close it is to everything, there are many stores nearby to pickup whatever you need as well as many restaurants to choose from.  The water pressure has outdone most hotels I've been to. It was nice. The staff was super helpful and friendly.  Nearby activities: Plenty to do around. Close to all kinds of restaurants and shopping and only about 10-15 minutes from Carowinds  Food & drinks: Free breakfast and drink cards are given when you check in. The breakfast is quite impressive

Everything was great with the exception of the “Cooke to order” breakfast. The front desk staff was very welcoming and accommodating. Extremely personable. The rooms were very clean and well maintained   The public areas were the same. Now for the breakfast experience. When I arrived to breakfast at around 9am. There was a line of people patiently waiting at the egg station with the understanding that the griddle was only operating on one side. About 1/2 way through the line, they decided to close the griddle all together leaving everyone that had been patiently standing in line to have waited in vain. The crumbled bacon was sitting in about an inch of grease. The French toast was cold. The oatmeal and grits were the consistency of thin gravy. The icing on the cake, no coffee. When I informed the “hostess” of the fact that there was no coffee, she walked over to the pots, pulled the lever to confirm and simply said “yep” and walked back to talk to what I assume was her boyfriend. Who, she had been talking to the entire time we were there. Never lifted a finger to help her team mates. I had to track someone else down and inform them that they were out of coffee. I travel extensively for work and have stayed at Embassy Suites all over the USA. I stay exclusively at Embassy Suites, primarily for the breakfast, I have to say, this is the worst experience I’ve ever had. Also, my digital key never worked while I was at the hotel. It never recognized that I was at the door.

This hotel is really nice, clean, smells good throughout lobby area.  Nice restaurants on site, bar. Pool was great for my little one. Gym open 24 hours. Great location and close to many restaurants.Rooms: 5/5

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