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Reviews, get directions and information for EMBER Audio + Design

EMBER Audio + Design

About

EMBER A/V is a HIFI shop in Winston-Salem, NC! We are seamlessly integrated alongside our own art gallery, also known as EMBER, or the EMBER Art Gallery, to be specific.

Description

We are a classic, every-customer-matters, stereo shop that is always growing and evolving to meet our customers needs and our own needs to play with really neat toys! We believe in in-home auditions, learning new things all the time, loving music and film, art and great design. We like to experiment with brands and see how different things fit together. We welcome input, feedback and requests. Most of all, we're here to help if you have any questions about anything audio or video related!



"We are a retail shop specializing in Home Audio Hifi, Modern Furniture and Design elements including art, ceramics and more. We sell turntables, amplifiers and speakers, as well as modern audio and video solutions, and blend that with a modern design aesthetic, offering everything from beds, to dining tables, and seating.We carry some of the finest products from Denmark, the UK, Portugal, and of course the US - and at price-points for every need. We offer a pressure-free retail environment heavy on the education and service, and believe that you should treat each client to the same experience.We know you need to try things before you buy, so never hesitate to ask for a demo! It’s why we built Ember: so you can be sure."
Address: 690 N Trade St, Winston-Salem 27101
Phone: 415.652.0694 OR 336.703.5214
Email: moc.liamtoh@0695los
Parking: Street
State: NC
City: Winston-Salem
Street Number: 690 N Trade St
Zip Code: 27101
categories: audio visual equipment store, home theater store, art gallery


Reviews
If you love listening to great music, regardless of budget, you'll want to visit EMBER Audio & Design and speak with Chris. I have slowly built a great system Hegel amp and Dynaudio speakers over several years with Chris' help including installation in central Virginia. His knowledge and passion is extraordinary, their sound room is a joy to test-listen. For each of my major purchases, I spent hours testing gear and discussing options with Chris. Accessories like cables -- Chris can help. Questions about how to integrate your stereo system into your home theater, Chris can help. Renovating your music room, that too. Absolute highest praise for a store where you'll get great advise with no pressure from really, really nice people. And, that've got a great selection of furniture in addition to stereo gear.
Chris is one of the most genuine and kindly HiFi guru's, I have ever met. His wealth of knowledge both in music, and especially gear, is unmatched. I was so impressed after after several e-mails and multiple conversations, I scheduled an audition even though he is 2 hours away. Chris also recommended looking at other Hi-Fi vendors when I was in the area. So happy to see mutual respect is alive and well, even with competing businesses. His auditions are the best bar-none I have experienced. Never felt pressured for time and he simply guided me through multiple speakers that best fit my listening needs. While I ultimately went with a different brand that he doesn't carry, I will definitely be a future customer for additional equipment. For a first rate experience purchasing hi-fi gear of any kind, you cannot beat Ember. Thank you Chris!
Ember is the best dealer I’ve ever encountered, for a multitude of reasons. And I’ve auditioned gear in Miami, Seattle, NY/NJ, Chicago, New Orleans, St. Louis, Vancouver, BC, etc. Those near Ember are fortunate to have Chris and his showroom nearby. Call or go there and you will find an unassuming, talented audio and design professional operating his shop to a world-class standard of excellence. You will find him remarkably available, an excellent communicator, endlessly patient and willing to share his deep understanding of audio principles and system building. Also, you will not find a more consistently cheerful person who seems to genuinely enjoy dealing with the public aka, customers. Please do not misconstrue my high praise to imply that those new to the hobby need not apply. You will not find a more down-to earth, welcoming audio shop. If you expect sales pressure or to be up-sold, you will be disappointed. Ha ha. If excellent sound quality can be achieved by spending less than you think, Chris will be the first to tell you how. If you don’t live nearby, call. I did. Chris evaluated where I was in audio and where I wanted to go. My first purchase from him came within four months and is still perhaps THE best gear purchase ever. He nailed it. A year later, I auditioned 3 pairs of loudspeakers in his shop. The in-shop demo was the most effective I’d ever had. No time constraints and great cappuccino. I came back the next day to hear the ones I liked best, again. Still no sales pressure. I did purchase them six weeks later.
I have been dealing with high end audio stores for at least 40 years. Ember Audio is the most gratifying experience to date. Chris is very knowledgable, always available, and very easy to work with. Anyone who lives on the East Coast should give Ember and Chris a call. You will not be disappointed. Peter Bogart
The most difficult part of putting together a hi-fi system is the lack of knowledge I ultimately have about hi-fi equipment. I know what I know which is more than the average Joe and the unknowns still feel very overwhelming. Chris at Ember is THE solution. He has heard and installed everything. He knows what pairs with the type of music I like. He took time out of his day off! to help me dial in exactly what I am looking for with respect to a speaker and amp combination. Great probing questions and information. I was able to give him a rundown of my current setup, things I've listened to in my own home and shop, he dialed in my room setup, and then made recommendations on what the best pairings or upgrades would be at all different price points. He isn't about a hard sell, he's about selling the right equipment and making a customer for life. It's rare to find someone so dedicated to the customer experience.
I truly felt at home at EMBER before I even stepped through the door. I am located in Charlotte, and after some less than positive experiences at DWR, I wanted to find a local business to support and source MillerKnoll products from. Michael Wergin, with his incredible passion for interior design, made the process of ordering my Noguchi Table over the phone a breeze, and welcomed me with open arms when I made the trip to W-S to pick it up. I highly recommend EMBER to anyone interested in a truly elevated and personally tailored design and customer service experience.
Highly recommend! Bought a beautiful couch here and will definitely be back in the future. Jamie Livengood couldn’t be more friendly and helpful. Thanks, Jamie!
I can't say enough good things about this shop. Chris is an absolute wealth of knowledge and takes the time to share his passion and expertise with his customers. This is a no pressure environment where you can have a conversation about what's going on in the industry, learn what things do and don't do and know that your time was respected and you were heard. Highly recommended!
Hands down THE best Hifi store in the South. If you want to see great products and get trustworthy advice this is a must visit store. Worth traveling for too.
If you're a serious audiophile or just have a love for good sound, Ember is where you belong. Chris has such a deep understanding of the industry he can perfectly match your listening preferences to stellar products. And best of all, after evaluating your budget and situation, Chris provides recommendations that brilliantly suit your needs. Honestly, after visiting many audio shops, I don't see the point in working with anyone besides Ember. They quickly earned my trust and loyalty.
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