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Enterprise Rent-A-Car

  1. Milton
  2. Derry Car Rental

Reviews, get directions and information for Enterprise Rent-A-Car

Enterprise Rent-A-Car
"Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Milton. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories."
Address: 525 Derry Rd W, Milton (Ontario)
Phone: +19058754515
State: ON
City: Milton
Street Number: 525 Derry Rd W
categories: car rental



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Reviews
I would like to tell everyone to be extra carefull, make sure you take damage protection and take pictures of the car from every angle and highlight every scratch before renting. From my experience so far if you dont take pictures then they will try to pass on damage from previous clients. I had rented a car and when i returned it today one of thier staff came out for a quick walk through and even before completing a full scan of the vehicle he straight away went to that exact spot and pointed out the damage as if he already knew about the damage on the vehicle, another thing worth mentioning is when he pointed out the damage he started to explain me the process and how 4 people from the team do inspection of every vehicle before it is handed to the customer but in reality when i took the car the staff had just done a quick walk through, checked the gas etc and handed me the keys. When i had got the keys, the rims on the vehicle had a lot of scratches on it and when i pointed out to the staff he said those are minor and they only look for huge dents/damages etc. Second thing worth mentioning is that he verified with me if i had pictures taken or not previously before taking the car just to make sure that there is no proof with me that the damage was not there previously before asking me to sign the damage form. I will share the picture and you can see that the damage is very minor and ignorable as explained by the staff initially when renting it, Also can be easily missed when taking the car but the fact that the staff was able to point it out right in first glance is a bit inconvincing so please be careful and inspect the vehicle thoroughly.
Great service by the warm-hearted kind staff. Everything was done in a timely manner and with respect to each customer. Also, Melissa who is the manager or one of the managers, was amazing. Thank you Enterprise.
My son rented a car for a few months. They overcharged his credit card by several payments. They acknowledged this and yet they have not reimbursed him. Head office still has not given the money back always looking into it, and its been almost a year. Also they said they sent the deposit back in the mail...never got that back either. Total rip off.
Upon picking up my rental and driving away I noticed the low tire pressure warning on the dash. I had to add air to all 4 tires as they were all low, this was a inconvenience. I recieved the car with just under half tank and returned it that way and was told to go fill it up to half tank. The car had alot of small scratches and damages that I did not feel comfortable with how they were documented as others have mentioned.
One of the worst outlet to rent a car. I was overcharged on the credit card and now have been given run around to get the credit back. Have already called 4 times previously and every time get a different response. Still after 3 weeks of returning the vehicle am awaiting for the refund. Please be careful while renting from this place and validate the amount being charged on the card to avoid any surprises.
I was looking to rent a car and made a reservation online. While I was standing in the line the manager Melissa bluntly lied about not having any cars available today or tomorrow. If I had not been more upfront and demanding about this situation I would have been stuck with no car to rent. I had to speak up for myself. I personally believe she was being biased. She was also not wanting, to serve the customer. Not happy with how I was dealt with
Staff is extremely rude over the phone, and their ‘short’ wait on the phone is over 15 minutes. Calling back again to try and confirm vehicle availability the staff again were rude. Spending 30 minutes trying to confirm a vehicle will be available the next day over the phone is not a good use of my time. It might be worth looking elsewhere given this location doesn’t seem to value potential customers.
I have spent so much money with this location. I have rented so many times but this time they are very rude. I always book online and it says it’s available for me and I go. I wait and I never get it because they tell me all our system is wrong every time that’s the excuse. I even called the head office and they told me the head manager of the location will call me in one hour, and never called me never runs from here. They are the worst.
I just dropped my WV to Steles location in Milton. Melissa, Tanner and Mack highly recommend to anyone looking for great and professional service.
Had to have my car brought in for repairs, and had to rent a vehicle in the meantime. I dealt with Mac, who was very professional and made the whole experience very smooth and enjoyable. Would recommend!
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