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Reviews, get directions and information for Ethan Allen

Ethan Allen

Description

Discover a style like no other at a store like no other. Ethan Allen offers endless custom-design options and free interior design services so you can create a look that’s yours and yours alone
Shop Ethan Allen's furniture at a store near you today in Mount Pleasant, SC. We offer a broad range of furniture and accessories, including quality living room furniture, dining room furniture, bedroom furniture and home décor. Create the look you'll love from classic to contemporary with free interior design help from our design pros.



"Exceptionally crafted furniture and accents for indoor and outdoor rooms. A world of custom options. Complimentary interior design service. Experience the Ethan Allen difference: Visit a Design Center to see the quality of our products for yourself. Whether you shop in a Design Center or online, you’ll know us by what sets us apart: our vision for American style, our commitment to crafting about 75% of our products in our North American workshops, our innovative combination of technology and personal service, and our dedication to social responsibility and sustainability. Share your vision with an Ethan Allen designer, and well create a 3D room plan just for you. Our designers can assist you online, in the Design Center, or at your home."
Address: 1905 N Highway 17, Mount Pleasant (Caroline du Sud) 29464
Phone: (843) 971-4338
State: SC
City: Mount Pleasant
Street Number: 1905 N Highway 17
Zip Code: 29464
categories: furniture store



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Reviews
While visiting my daughter in DC, we happened to stop at Ethan Allen and I began talking to the sales associate who was from SC. She said I needed to talk to Jane in the Mt Pleasant store if I decided to make changes with my furniture. I did, and I have not regretted it one bit! Jane came to my house where she viewed the space I was hoping to make a change. She took measurements and gave suggestions. She was very professional but easy to talk to and saw my vision for the room. She kept me up to date on all purchases and made sure I was pleased. She even gave me suggestions with the decorative items I had. Would highly recommend Jane!!! The furniture and window treatments I purchased are absolutely beautiful! I love the completed look!
We had a great experience with Melinda Dobrosky at the Mt. Pleasant, SC location. We purchased a couch and Melinda helped us with the selection process to get the right fabric for our home decor. The delivery came earlier than expected and the delivery process was communicated well. The gentlemen that delivered the sofa were careful and courteous. Overall a wonderful experience without any issues and I would highly recommend Melinda as a great interior designer.
We had a great experience with Ethan Allen. We were familiar with Ethan Allen upholstered furniture, as we have had other pieces in the past. We have also had other "designer" pieces that have been much less comfortable and and have worn far less well. We found exactly what we wanted again at Ethan Allen. With the help of its interior designer, Melinda, who could not have better taste or be more professional, we were able to transform our den, which has awkward dimensions, into a far more beautiful and hospitable space. Bill Trawick & John Stewart
DO YOUR RESEARCH- AND DO NOT PURCHASE ETHAN ALLEN FURNITURE- THEY DO NOT STAND BEHIND THEIR PRODUCTS. We sold our house and furniture in March of 2021. To make things easy, or so we thought, we decided to go to Ethan Allen as we had many times before and purchased approximately $25K worth of furniture including a sofa and two chairs covered in a fabric that we believed was performance fabric. I am sorry we decided not to go Haven's Furniture as we had purchased a white sofa from Haven's in Revolution fabric which was amazing and stayed extremely clean the entire time we owned it. We are very clean people and live in a brand new house. When we complained about the fabric that after 2 months 3 of us live in the house and we had no pets as it appears to attract dirt and looked like it was 10 years old. Kathy White the Ethan Allen Market Design Leader for the Coastal Carolinas said that "since it is a new home, that the dust settling from construction paired with bodily oils probably has caused soiling." So, warning to anyone buying/building a new home, do not purchase white performance fabric from Ethan Allen as the dust settling may ruin your new furniture! What a joke. The attached pictures show the fabric after 2 months of ownership. I would NOT purchase anything from Ethan Allen furniture- do your research and you will hear so many stories like mine and others much worse. I wish I had!!! Correspondence through the BBB with Ethan Allen: Ms. Joyce, We closely monitor all fabrics for performance issues and track service issues for every fabric in our assortment. The fabric you chose has had no other service alerts and is performing to our rigorous quality standards. As we've discussed, your furniture was delivered in new condition. Ethan Allen is not responsible for any soiling that occurred after delivery or the crushing of the chenille pile as these are the result of normal wear and usage and are not factory defects covered under warranty. Your performance fabric is easy to clean, and if the chenille pile is crushed from use, it can be restored by brushing. You can do this yourself or choose to use the services of a professional upholstery cleaning company. I regret that you are unhappy with your purchase, but Ethan Allen cannot assume the responsibility for maintaining the appearance of your furniture once in the home. Sincerely, Kathy White Kathy White Market Design Leader Retail Division Coastal Carolinas - Greenville, Myrtle Beach, Mt. Pleasant, Bluffton, Savannah Bottom Line... Ethan Allen DOES NOT stand by their products and I would NOT trust the salespeople to tell you the whole story about fabrics. Do your research and BUYER BEWARE of Ethan Allen Furniture!!! Before spending thousands of dollars on furniture, spend a few hours on the Internet looking at reviews of Ethan Allen- believe me, you will decide to go elsewhere!! Lastly, the "furniture insurance policy" is a joke. Don't waste your money!!!
Ethan Allen runs a first rate operation. They have high end products and they use the team concept to ensure their customers are happy. I loved the king size bed and the easy chair that we just purchased for our new home. We were able to get some discounting and the delivery was perfect. It was on the date that we wanted and the delivery people were very careful not to damage the walls or hardwood flooring. Yes, I'm going to purchase some additional items from them after we move into the house. Since my wife will not give up her easy chair at night, I'm thinking about buying the same type for myself. It's well constructed and surpasses others that I have seen in the markplace. Today most people are willing to spend a little more, if the items last in the long term. They want to buy from a company with a strong reputation for quality and service. Ethan Allen gets a "5 star rating" from me on all levels.
Jane Neal at the Mount Pleasant,South Carolina store is wonderful! Jane helped me pick out furniture and fabrics. I love my sofa and platform storage bed!
BUYER BEWARE!!! Even one star is too good for Ethan Allen, unfortunately you can't give them a zero star review. I placed a major furniture order in early September and when I received the first part of my order, thirteen pieces in all, EVERY single item was either incorrect, damaged or dirty. However, that wasn't the worst part, that came next once I started dealing with their customer service department. It started when no one from this store called me back when the incorrect dining table was delivered. I had to continue to call and leave messages for someone to finally come out and look at my furniture. I was horrified that my entire order was basically defective and of such poor quality that I requested a full refund. I soon found out that Ethan Allen will NEVER refund your money even if your funiture is: not in the finish you ordered, upholstered items arrive dirty covered in hand and finger prints, has chips and nicks in the finish, has a 2-inch gouge on a table top so rough that you can literally get splinters in your finger from touching it, dining chairs that do not match in height, shape or contour, or has a cabinet door that doesn't even close. Do yourself a favor, go to ARHAUS instead. They have a customer service department that values their customers and works to resolve issues quickly and without any inconvenience.
Jennifer was great in the beginning. As time went on I asked for more help and she helped for a while then she stopped helping me with design suggestions. I need accessories. Art work, lamps etc. I guess they weren’t high enough $ items.
Ethan Allen and specifically our interior designer Tony Buccafurri were fantastic to work with. Firstly Ethan Allen has excellent and high quality furniture with which to pick from. You can tell from the look and feel that this is impressive furniture that will last you a long time. However we would not have been able to pick out the furniture and most importantly lay it out correctly for our space without the help of Tony. He came out to our house to take measurements, get a feel for the room, and get a feel for our house. After doing that he was able to mock up in easy to understand floor plans what furniture and layouts he would recommend. He was able to able to stick exactly within our budget while getting us terrific pieces that fit our aesthetic and desires perfectly. When we had some changes we wanted to make it was never a problem and Tony found perfect substitutions. The turnaround time was quicker than you would normally expect for custom furniture but well worth the wait. Lastly Tony personally accompanied the furniture delivery and even had us wait upstairs so he could get all the furniture placed exactly right and then call us down when it was all finished to give us that "wow" factor of seeing the final setup. All in all I highly recommend both Ethan Allen and Tony!
We recently had the good fortune to work with Brooks Cannon, a design consultant with Ethan Allen in Mount Pleasant. Brooks helped select and arrange new bedroom furniture and accessories to compliment a new abstract painting we had recently acquired. She was able to coordinate the furniture with our original Ethan Allen furniture, and color-coordinate the upholstery, carpeting, drapes and accessories with our artwork. Brooks was a joy to work with, and we enthusiastically recommend her.
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