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Express Factory Outlet

  1. Livermore
  2. Livermore Store

Reviews, get directions and information for Express Factory Outlet

Express Factory Outlet

Description

Since 2014, Express Factory Outlet has offered the hottest styles for women and men to style lovers everywhere. Today, Express Factory Outlet has more than 140 stores across the U.S. Find your fashion inspiration and see all the latest trends at a store near you.

We welcome all questions and feedback related to Express. Our goal is keep our Facebook page a positive forum for comments and questions.

By accessing our Facebook page, you agree to comply with Facebook’s Terms and Conditions (http://bit.ly/r4IMyZ) as well as Express Privacy Policy (http://bit.ly/oVUvrv).

Any comment, image or video that violates these terms including any material that may be incorrect or inappropriate will not be tolerated and will be deleted immediately. We reserve the right to block you from posting on this page.

We respect your privacy and would like to keep private any details about order numbers, promo codes, GiftCards awarded and resolutions to personal and/or escalated customer service issues. We reserve the right to delete these posts. If you need immediate customer service attention, we recommend you contact us directly at 1-800-477-8844 or 1-888-EXP-1980 for online orders. Or, send us a tweet @ExpressHelp (http://twitter.com/ExpressHelp) on Twitter.



"Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 2774 Livermore Outlets Dr.Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.Stop by in store, or shop the latest arrivals online."
Address: 2774 Livermore Outlets Dr, Livermore 94551
Phone: (925) 579-1001
State: CA
City: Livermore
Street Number: 2774 Livermore Outlets Dr
Zip Code: 94551
categories: clothing store, outlet store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 10:00 - 19:00


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Reviews
Absolutely the worst customer service I have ever received at any retail store! When we tried to make a return on a defective sweater, they refused and would not show us their return policy on such situations. We were returning in the 60 day period. The store manager threatened my husband and said, "Do you want to take it outside?" Wow, absolutely shocked that this is the store manager who is asking to fight with customers. Bravo! Great leadership example to the employees! We asked for his name and he refused to provide it. Doesn't matter through because we did report to corporate and opened a case against the store and employees. I would encourage anyone who has received bad customer service at this place to contact their headquarters to notify. This kind of behavior should not be tolerated! FYI - per the headquarters whom we contacted and specifically asked, the return policy does allow exceptions for defective clothing even if the tag is unattached. The store employees need to be educated better!
Very nice latest collections. Can be very crowded during holidays. Staff is very courteous n professional. Overall good shopping experience!!
The "discounts " are a complete joke!! The sign says 35% or 40 % or 60% then bring all my stuff to the register and the cashier is like no these are all regular prices. Yeah NEVER going back complete scam!!!!
PLEASE DONT VISIT THIS STORE. Worst customer service i've ever had. Staff doesn't even want to help a customer. Everything says different on the logo and different price on the computer. Guy on the counter with long hair was very rude and disrespectful. I dont know who hired him. Manager ARTHUR was no better then him and didn't give his name so i can put here. April 17, 2022 3.42pm
Been to Express outlet in Livermore outlet, express online it’s showing store closes at 7pm and at store they posted that closing at 6pm. I was at store main door at 5:58pm n door closed. One of store assistant came out n said store closed. I said I just have to return n leave. Then she went in talk another store assistant Lisa as she mentioned in conversation, she said same thing and closed the door. I called on store number, Lisa mentioned, she closed Men’s entrance at 5:55pm and main door at 6:00. But when I reached the store at 5:58pm it’s closed both entrance. Mr Arthur another store assistant came n spoke to me for at least 15min, checked with both lady assistants. Finally told he will write a slip with store manager name n share, he didn’t come back for 15min, then I left…. Felt like not going to express outlet in future too.
Both online website and google time shows the store closes at 7pm. I drove 40 minutes to come to the nearest express and arrived at 6:03pm. The doors were locked and the employees stated they were closed. They had hours on the doors posted from 11am-6pm. At least have the hours updated to prevent people wasting their time driving
This was my first time visiting here and got to say it is nice and price varies.
Got a few shirts. Good quality clothess. Great prices..
Bad management they don’t do exchange I bought 2 shirts next day refuse to change only size large to medium and I drop my shirts on there desk no refund no exchange please avoid this place
Really good store and great clothing designs. Manager and women at cashier desk helped me a lot, they are super friendly people. I love to visit this place again. Greta service Thank you
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