Express Uniforms

Ordered my shadow box after shopping all the big names and even the Exchange online... and glad I did. The craftsmanship & quality are well deserved to display one's service to this Great Nation. Well built! I got the 15 x 26 box.

Bottom Line Up Front: I am extremely happy with my purchase and the service provided. I could not have had a better experience with the team from USAMM. Jarred Eulau was my primary POC after I placed my order. Jarred talked about what I was trying to do with my order and let me know where sizing on the website was different than the actual items. Once I provided my feedback, Jarred showed me what my chosen option looked like and made a professional recommendation on an alternate layout. I actually chose their alternate layout as it looked better than my original design. Jarred and team were very responsive throughout the whole process and my shipment came in unharmed, intact and ready for display. This is an investment for my kids and grandkids to understand my service to my country and this legacy was in great hands with the USAMM team. Fantastic job.

Fast, Good, and better priced. After having an issue with another vendor, I reached out to USAMM, I had an upcoming competition and needed my ribbon rack in good order. What made them stand out is when there was a mistake, I asked them to fix it they were on it and responsive. They were better priced compared to the other company. I also knew when my items would arrive helping me with planning and being ready for my upcoming board. I will use them again a recommend them for quality, communication, and price.

Forgot a ribbon, called, they fixed and shipped THAT DAY!! Ordered a substantial ribbon rack last week for an upcoming military school. Yesterday 5/17, I realized I had forgotten a very significant ribbon. Called and spoke to a customer service agent who let me know that they hadn't quite started my order yet, as they were a little backed up, and it wouldn't be a big deal to add the ribbon to the order which he did free-of-charge!!. He then asked me when my school was end of the month, and I said if it was here within a week, that would be amazing. Fast forward to today, less than 24 hours later. FedEx just dropped off my order, with the forgotten ribbon attached. USAMM's customer service is beyond outstanding. I'm now a customer for life.

Ordered two new sets of the thin ribbon racks for my wedding coming up. Will be wearing my dress blues for the occasion. The ribbon racks were delivered in a timely manner. Great shipment service too, the racks were delivered with care and you can tell this company takes pride in what they do. They neatly wrapped each rack in tight barrier paper and the box was packed nicely. Overall, I am impressed with the flawless condition that everything came in. Strongly recommend, and I will be ordering from them in the future. They look amazing in comparison to your traditional style ribbons. I will also be recommending to all my other military friends.

I’ve ordered mini medals for my mess dress, ribbon racks, occupational badges, etc. from USAMM for years. Their customer service is always exceptional, and the turnaround for items ordered is extremely fast! This is the only place I’m willing to use when I need to order my any uniform accessories.

This is my go to store for most uniform items. They always have great customer service and do the job right 4/5 times. I’ve had to take my uniforms back due to minor issues with the work quality. That being said, military uniforms are very unique in the way they are designed to be worn so I can’t fault them completely. They are also expedient in their efforts so if you’re looking for a quick turn around time on your uniform alterations or are in need of military items, this is the place to go! Overall, they are the best military uniform shop in the state, hands down!

Ordered multiple items and received a small box too small to hold all my items. Upon opening the box I find my invoice with many items highlighted with a note saying they are on back order. After being contacted about my issues and concerns they quickly figured a way to get my items out to me the next day. Even though the items were a different color they were ok. I would now highly recommend USAMM to family and friends. Thanks for the excellent customer service

Ordered a ribbon rack and name tag for my dress blues and just the name tag showed up. Still got charged for the ribbon rack. They fixed the issue within a couple days. So I am happy with how everything turned out

Although the price is decent, the customer service is poor. I purchase a ribbon from them and had issue with the delivery getting routed to another address without my knowledge. I attempted to resolve this matter with USAMM via email and had requested to have a new order rushed out to me. The person that responded kept giving me the runaround and directed me back to the post office. I had to constantly repeated that the post office kept directing me to USAMM as the sender, they finally mailed out a new order. I requested that they rush the order and get it to me by Friday they practically had a whole week. Today is Friday and I still haven’t received my order. Per the shipping code, it won’t be here until next Tuesday which is past the day that I actually need it for my DA photo. I am reading some of the review on here about them shipping orders overnight. I doubt that actually happened. I understand with the covid and things are slow, but you guys really need to work on your customer relations. I would not recommend USAMM to anyone.