Extra Space Storage

In my search for the perfect storage space, fate led me to make a call to inquire about availability. While it turned out that there were no units available to fit my specific needs, what I received in return was something even more valuable - exceptional customer service and the joy of interacting with a kind-hearted individual named Joy. From the moment she picked up the phone, Joy exuded warmth and genuine care. She patiently listened to my requirements and went above and beyond to explore all possible solutions, despite the constraints in availability. Her dedication to assisting me was evident as she carefully considered alternative options, suggesting nearby storage facilities that might better suit my needs. Throughout our conversation, Joy maintained a cheerful and positive demeanor, which made the entire experience uplifting and refreshing. She took the time to understand my situation and empathize with my storage needs, offering alternative suggestions and creative ideas. What impressed me the most was Joy's commitment to ensuring that I found a suitable storage solution, even if it wasn't with their company. She didn't just brush me off or give a generic response. Instead, she genuinely cared about my satisfaction and took the extra steps to provide helpful information about other storage options in the area. Joy's exceptional customer service left a lasting impression on me. In a world where genuine care and personalized attention seem to be increasingly rare, she stood out as a shining example of what customer service should be. Her kindness and helpfulness made me feel valued as a customer, despite not being able to provide me with a storage unit. I am truly grateful for the charming and thankful time I had interacting with Joy. Though my search for storage was unsuccessful, the experience was enriched by her exceptional service and kind nature. Joy's dedication and genuine care have undoubtedly left a positive impact on me, and I will always remember her as a shining example of outstanding customer service.

I have had a unit here for 9years. The people here have been nothing but excellent in all that time. The units are good, the access gate is easy to use. All around great experience!

These people are wonderful to work with, very reasonably priced, and I feel that my belongings are kept safe from the weather and Intruders with lighting and cameras. I definitely recommend Vermont Storage/Extra Space!

Friendly staff who looks after the place exactly like you would want them to. Safe , courteous, good location. Fair prices

Been doing business with them for years. Thank you for being courteous, friendly and understanding! Love and best wishes to you.

Very clean and newer. The manager is Al. He is a great guy to deal with.

Great prices but they never have any lovkers to rent.

Friendly staff and great rates for storage units.

It is now called Vermont Self Storage, it is a good place for storage.

Great friendly staff