Factory Connection

It was my first time ever in this store and there was only one employee in there but only two customers including myself so it was far from busy and the lady older, larger couldn't even bother to acknowledge my presence. No hello, may I help you find something, nothing. Also their shoe collection left a LOT to be desired. So thank you lady for a most welcoming experience especially with the Christian music playing in the background. NOT. Again, what a let down.

Wrnt in today. Christie was so amazing and such great help. We had a great time teying on snd buying cute clothes with her help. Best retail experience in a long time.

They welcomed me in soon as I walked in and asked if I need help with anything and what I might be looking for. Amazing service.

My fave little place to shop in town. Staff is friendly and helpful as well!

Just found this store again. Use to shop the one in lufkin a lot but they moved. Now I found one in Jacksonville. The the little lady there is oh so friendly and helpful. I will be stopping by often.

love this store they always have an excellent selection of clothing for all shapes and sizes both men and women, name brand clothing for a fraction of the price and they also have great sales. The staff here are all exceptionally friendly and helpful at well I highly RECOMMEND factory connection in Jacksonville Texas.

Caitlyn was sooooo helpfu. The manager christy seemed annoyed. But love this place otherwise

I had a great time, Christy and Caitlyn and kaydee were very helpful and helped me find what I was looking for.

Definitely give the Jacksonville location 5 stars! Found a cute outfit

Went in to make a large purchase and ended up having to put it all back because they said the dressing rooms were closed for the day! How can they expect people to buy clothes without trying them on first! Very disappointed