Came here to find a dress , while i was in the fitting room with my infant daughter one of the owners OPENS the door to the fitting room and scolds me. .She asks me to take care of my baby because the “customers are complaining” mind you my baby was not crying she was just making baby talk while i tried on the dress . I say okay and proceed to exit the fitting rooms , a nice lady that was also there stops and ask how old my baby is and i answer her . The owner once again rudely appoaches me and says “Can you move !? I will leave it at that but if basic customer service is something you appreciate in a business you will not get it here . I do not ever leave bad reviews but these women do not know how to treat a customer and as i read other reviews i see i am not the only one .
DO NOT SHOP HERE! I went in with my husband today to buy some pieces for an event tomorrow. I had 8 blouses that I was purchasing but needed to try out first due to their NO RETURN policy. It was 8:08pm. The place closes at 9pm. The fitting rooms were closed and they stated that they were already closed because they had too much work to do. My husband asked if they can make an exception for me because I had a lot of pieces and the manager/owner Chinese lady said NO. My husband asked her if the rather loose the business? We had over $200 in merchandise we were planning on purchasing…! She then said DONT CARE and walked away! Rude..! Unprofessional and flat out STUPID! I don’t see how they are in business! NO RETURN POLICY AND THEY CLOSE THEIR FITTING ROOMS..? WOW DO THEY REALIZE THEY NEED REPEAT CUSTOMERS TO SURVIVE? it is sad because it is a nice location but sadly they do not know how to run it and at this pace they will be closed soon. DO NOT SHOP HERE! THEY WOULD GET NO STARS BUT UNFORTUNATELY WE HAVE TO AT LEAST RATE THEM 1! SO SAD..
We encounter a much pleasant store associate / cashier super nice , it was mid day on a Wednesday, not sure about other shifts selection was ok , make sure you try it on , some items seem smaller than the actual size. No returns, but they do store credit and it never expires they were able to locate my receipts from the card I used.
Never come to this store, worst experience ever! I bought two dresses here, but find it doesn’t fit after coming home. When I want a return, they said it’s their policy I can’t have a return! They only give me a credit, I said it’s ok. But today when I come back to use my credits, they said I must take the original receipt, or they can’t find my credit! There is no record for my traction! How ridiculous their policies, first time met! The owner is rude and had bad attitude towards me.
Poor customer service. The owners had really bad attitudes. I bought a dress because it fit, so I didn’t worry about the two week return policy because it fit and I was going to wear it. Well the first time I wore it, one of the straps broke. Tried to return it by explaining what happened and asked for a refund, said they won’t do anything. I know it was past two weeks, but all I did was wear it once and the strap just broke. Won’t come back.
I give NO STARS!!!!! UNBELIEVABLE...I walked in today with 500.to spend for a trip I'm going on Friday...I asked for assistance...NO ONE HELPED ME THEY ALL STOOD THERE LOOKING AT ME CRAZY...I JUST WALKED OUT OF THAT STORE ...NOBODY HAS CUSTOMER SERVICE SKILLS..YOUR BUSINESS SUCKS I COULD NOT BELIEVE IT...WOWWWW
Great place to get essential tank tops as well as lingerie and accessories.
TERRIBLE customer service tbh EMPLOYEES DO NOT GREET YOU WHEN WALKING IN. They literally look like ZOMBIES working there. All sad and quiet. I bought a item in to exchange it within the 14 day period. I was told I can exchange it so spent an hour looking around for another item in the store. Got to the register and the asian manager at the front tried saying I can’t return it anymore. Employee JENNIFER and Asian manager did not even say SORRY. I wasted my time. They just watched me leave, will never be coming back!!
Asked one of the ladies to show me where I can find a dress that was on display and she ignored me twice then said she was busy? Horrible customer service. I also noticed that you can’t make returns at this store only store credit or exchanges.
The prices here are hard to beat. They don't carry name brand clothing here, but they do have cute, in-style clothing for teens and young adults. I usually come here when I need an outfit for a night out and don't want to spend an arm and a leg on it, or when I need a couple of tees or some jeans. They also have a little section with jewelry, hats and accessories and I recently noticed a lot of new swimwear for great prices.
