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Federal Way Custom Jewelers

  1. Federal Way
  2. Federal Way Store
  3. Federal Way Jewelry Store

Reviews, get directions and information for Federal Way Custom Jewelers

Federal Way Custom Jewelers

About

Custom Jeweler

Description

We are a family owned custom jeweler in the Puget Sound area of Washington. We specialize in one-of-a-kind custom jewelry, honest gold buying, expert repairs and appraisals, and most notably our selection of rare and exotic colored gemstones.



"Destination full-service jeweler serving the Federal Way & Seattle areas for 3 generations. Known for our affordable & high quality custom designs and expert repair services, in addition to a great selection of wedding bands, engagement rings, and other fine jewelry gifts in-stock. All items are made and/or repaired in-house by our team of staff gemologists & local master goldsmiths; backed by a 1-year warranty. We stock natural diamonds, lab created diamonds, rare colored gemstones & birthstones and also work with our clients’ sentimental heirlooms. No custom project or repair is too big or too small- contact us for free estimates! Visit us online or in-person. We look forward to becoming your go-to jeweler!"
Address: 1810 S 320th St, Ste B, Federal Way 98003
Phone: (253) 839-7389
Email: moc.jcwf@nodnarb
Parking: Lot
State: WA
City: Federal Way
Street Number: 1810 S 320th St, Ste B
Zip Code: 98003
categories: jewelry & watches company, jewelry & watches store


Opening Hours

Monday: 10:00 - 18:00
Tuesday: 10:00 - 18:00
Wednesday: 10:00 - 18:00
Thursday: 10:00 - 18:00
Friday: 10:00 - 18:00
Saturday: 10:00 - 18:00

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Reviews
I found this *gem* of a jeweler after being thoroughly disenchanted by another place. I had multiple old pieces that I wanted to turn into one custom ring. I had pictures and an idea, along with a bit of apprehension, I am thankful that I got over my fear and met with Sean. He listened, provided thoughtful insight along with a couple of great movie recommendations and helped me create something more exceptional than my initial idea. Not to mention he was able to help this piece go from my mind to my finger for far less than I anticipated. People comment on my ring almost daily and I always tell them about Sean and this amazing store. It’s been close to a year, I still smile each time I put my ring on and can’t wait for the next time I get to work with Sean on a custom piece.
This is a fabulous jewelry store! We have been customers for over 40 years and counting. We have had several custom pieces made for us and have been awestruck. Most recently I discovered they have an excellent watch repair department as well. My husband has some nice watches that were in need of repair. They did a great job! They haven’t worked this well since they were new! I highly recommend this jewelry store for all your jewelry and watches!! Thank you Brandon and Shawn!!
Brandon helped create and source both my wedding and my engagement ring - it was a fabulous experience. I've now moved away, but I still come and have my ring cleaned and checked by Brandon and his team whenever I'm in the Seattle area. My mother liked his work so much that she had a custom ring created for a milestone wedding anniversary. The attention to detail, impeccable customer service, beautiful selection, and expertise in gemstones make FWC jewelers my #1 choice for sparkly things!
The team at Federal Way Custom Jewelers help us upgrade my wife’s wedding ring and used the old diamond in a new pendant. I recommend them for any jewelry needs. They are honest, helpful and fair.
From the moment I met Rene, to the care and attention put into my experience from Brandon, I was treated as if I was the only one in the world. The custom wedding rings Brandon and Rene helped me design only pale in comparison to their passion for customer service. I could not be more honored to have done business with such lovely people.
I came in to get my rings resized before my wedding. I was treated like royalty, they were so kind! I got my rings back in the time frame they gave me. Very satisfied!
This is such a great store! The staff is very friendly, knowledgeable and has a great eye for jewelry. I have had several pieces made here and have enjoyed every experience! Highly recommend!!
I can't say enough good things about FWCJ. I was proposed to in Nov 2021 with an emerald engagement ring from Brilliant Earth. After a month of having my ring and just working from home, the center stone fell out. Brilliant Earth was wishy-washy about covering the re-setting of the stone that shouldn't have fallen out in the first place. I agreed to have Brilliant Earth re-set the stone, but heard horror stories online of their poor workmanship. I made an appointment with Sean at FWCJ for the day after getting my ring back from BE. He was so kind, understanding, and helpful. He took one look at my newly re-set ring and was able to tell the stone would keep falling out. He explained how the prongs were supposed to function and the faults in BE's design and craftsmanship that led to this. He then showed us on the microscope so we could see for ourselves. He recommended two different options to reinforce the ring and we settled on having the entire head/prongs reset in white gold 10x stronger than yellow gold and creating a mixed-metal look for my ring. He was not pushy about getting the work done, just made honest and reasonable recommendations based on our wants and needs. Once we decided to get started with the re-set, it ended up being ready sooner than we thought. While working on my ring, they noticed some side prongs holding the small diamond accents were not in ideal condition from the original construction and they fixed them at no cost. The quality of the work is great, my ring looks like it should have when we first received it. If I had known about Federal Way Custom Jewelers at the time and could do everything over again, I would have recommended my fiancé go to FWCJ originally to purchase my engagement ring. We are so thankful to work with a jeweler that is honest, reasonable, and produced beautiful quality work. We will definitely be back for any future jewelry needs and definitely for our wedding bands next year!
Amazing service! They have beautiful and unique pieces here. I highly recommend Federal Way Custom Jewelers!
I needed to fix a very sentimental ring and they did a wonderful job! Not only does my ring look like new, but I know that it will last for many years to come.
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