facebooktwitterpinterest
mobil menu

Fellows Fernlea Flowers

  1. Saint Thomas
  2. Sunset Florist

Reviews, get directions and information for Fellows Fernlea Flowers

Fellows Fernlea Flowers

About

Local St.Thomas florist offering superior service to the community and surrounding areas! We offer floral services for all occasions!

Description

Fellows Fernlea has been offering the St. Thomas, Ontario area superior floral arrangements and assortments since 1995. Because we are family-operated, when you choose us, you can always expect to be treated more like a family member and less like another customer. Our deep-rooted passion for flowers, along with our dedication to service, makes us the ideal choice for any occasion!



"Fellows Fernlea Flowers has been hand-delivering premium floral arrangements and gift baskets to help strengthen relationships, give love and support, and celebrate life’s special moments since 1995. From birthdays to anniversaries to commemorating a loved one, and every little “just because” moment in between.With Same Day Delivery in the St. Thomas, ON area, we are dedicated to helping you find the perfect flowers to deliver your message and enhance your special occasion. Our stunning arrangements will allow nature’s beauty to inspire your special moment. And because we are a local florist dedicated to your satisfaction, you can always expect your needs to be treated with all the attention to detail they deserve."
Address: 175 Sunset Drive, St. Thomas N5R 3C1
Phone: 519-631-3600
State: ON
City: Saint Thomas
Street Number: 175 Sunset Drive
Zip Code: N5R 3C1
categories: gift shop, florist


Opening Hours

Monday: 08:30 - 17:30
Tuesday: 08:30 - 17:30
Wednesday: 08:30 - 17:30
Thursday: 08:30 - 17:30
Friday: 08:30 - 17:30
Saturday: 09:00 - 17:00

Similar places near
Heaven Scent Florist Heaven Scent Florist 167 miles
Sunset Floral Sunset Floral 196 miles
Joy & Co. Floral Design Joy & Co. Floral Design 329 miles Floral Design, Corporate Plants & Flowers, Weddings, Galas, Events.
Hobby Lobby Hobby Lobby 357 miles Bringing out the DIY in all of us with more than 70,000 arts, crafts, custom framing,...
Christians Flower Shop Christians Flower Shop 358 miles We are a family owned flower retail shop.
Marisol Adamo Marisol Adamo 360 miles
Sunset Gardens Sunset Gardens 376 miles We are a wholesale tropical garden importer open to the public, specializing in exoti...
Steins at Sunset Florist Steins at Sunset Florist 376 miles Please like our main company page, Stein Your Florist Co. Steins at Sunset Florist is...
Paris Florist & Greenhouses Paris Florist & Greenhouses 383 miles
Greensboro Florist Greensboro Florist 383 miles Prom Special going on now through 4/22! Mother'S Day is also coming up; plan ahead--c...
Sunset Florist Sunset Florist 393 miles Sunset Florist has the best flowers and arrangements in the whole county, so stop on ...
Sunglass Hut Sunglass Hut 396 miles At Sunglass Hut, our mission is to be the premier shopping and inspiration destinatio...
Sunset Flowers Shop Sunset Flowers Shop 397 miles
Sunset Florist Sunset Florist 397 miles
Sunset Gifts Sunset Gifts 398 miles
Sunset Flower Farm Sunset Flower Farm 407 miles Sunset Flower Farm is a fresh cut flower farm on 17 acres of land located in the pine...
Sunset Farm And Garden Center Sunset Farm And Garden Center 409 miles
Sunset Florist Sunset Florist 409 miles
Reviews
The flowers were for my mums birthday, I have ordered flowers last 3 years in a row from your flower shop! My mum was absolutely delighted with her flowers and she said the roses smelled amazing. Thank you once again for making another one of my mums birthdays memorable. Thanks Karen
Mother loves the flowers, balloon chocolates and her favourite was the cat., driver is the best said it was nice he was a part of her bday celebration 2 years in a row. She’s 87 this year Thankyou for being so kind to her
Feb.1/23 Received horrible customer service. I received a call from Fellow Flowers delivery driver advising me that I had flowers to be delivered. I said I would be home at 5pm. This was not acceptable as they do not deliver that late. I explained that unfortunately I work out of town. What else can be done? They told me I could pick it up myself before 5:30pm at the store, which I was willing to do but wanted to ensure than the delivery fee was refunded. The delivery driver told me that the charge for delivery was non refundable? So what was the point? Then I spoke to the manager Donna and explained that I really couldn’t make it to the south end of St. Thomas before 5:30pm and was looking for a solution. Her response was “well we don’t operate 24/7”. We ended the conversation with, she would see what she could do and get back to me, but very unhappy about it. Then I called back to advise that I could have the flowers delivered the following morning instead, but early at 8:30am - just trying to suggest a possible solution to them. And the lady that picked up again was rude and said “you work every single day?”very sarcastically and continued to give a lot of attitude, like I was an idiot for expecting a delivery after 5pm. I did address that I did not appreciate the sour customer service, but it was not received. Then Donna the owner/manager got back on the phone and said “you know, we’re just going to give the money back, this isn’t working” and hung up on me. It was extremely unprofessional and seeing as there are multiple flower shops in the St. Thomas area, I strongly suggest seeking alternative flower shops if you expect to be treated respectfully at the very least.
Fernlea delivered an absolutely gorgeous bouquet, full of fresh blooms in a pleasing variety of colours and shapes. Wonderful. Mom loves them.
Absolutely beautiful arrangements, we are extremely pleased with the work and on time delivery. All the way from Chicago south side. Beautiful!!
We are not from St.Thomas and needed a floral shop that did great work. This was actually, amazing work! Better than what we expected; arrangement looked better than the photo! Super happy as I am usually very particular with my arrangement orders. I expect them to be almost perfect and these pretty much were! Loved how Fellow Fernlea Flowers placed a lot of flowers that haven't bloomed yet. It really is beautiful! Thank you. Highly recommend this floral shop.
I ordered a flower arrangement based on the Graceful Embrace that I saw on line. The bouquet shows at least 10 roses just on one side. The arrangement that was sent to my cousin had a total of SIX ROSES. I was charged $90 total even though I had mentioned to the owner that I wished to spend at least $100. To add insult to injury, the pot they used was made of gray cement. It looked awful with the hydrangeas and roses. It was more suited to a funeral. I had ordered the bouquet to thank my cousin for my 8-day visit at her home. I made sure that the flowers were delivered while I was still there. I had been cheated before by another florist, and ever since then, I make sure I see the flowers in person before leaving. I will be staying with my cousin again next year, and I sure as hell won't be ordering any flowers from this dishonest store.
My godmother called me to tell me how beautiful the flowers were- beautiful shades of peach. They made her so happy!
THIS RATING HAS BEEN EDITED FROM A 5-STAR RATING: Absolutely beautiful arrangement! Crafted with quality and care! Delivery service is always on time and with a smile!! Edit: I have changed my rating with great disappointment. I have been a long-time loyal customer to Fellows Fernlea Flowers. It is with a heavy heart I write this amended review because I do feel like I am betraying Trina and all that she built, however, since the change of ownership the customer service is no longer there nor is any empathy or understanding. This arrangement in this review I sent to my mother for Easter, it arrived beautiful and fresh, within the 5 days I arrived to see an expensive arrangement withered, the roses looked pathetic, the hydrangea brown and sad. I decided to give Fellows Fernlea another go because of Trina and the excellent service she had created, and maintaining the legacy of the locally owned business; to which I champion, support, and promote in my hometown. I ordered from the Lovingly site. What I found on the site was a limited number of arrangements to choose from—indicative of an overwhelmed or struggling business this is based on my opinion and experience—The site gave the option of viewing arrangements that could be ordered and delivered after May 10, 2022. The calendar to schedule delivery for Mother’s Day was "greyed-out" from May 6 to May 9, and I was unable to select the delivery date I preferred, the delivery date defaulted to May 5, 2022. I did make a spelling mistake on the "card message" and needed to call the next day to remedy my faux pas. The shop opened at 8:30 am as per the Google search results, and I decided to call first thing, and I did call at 8:30 am. May 5, 2022: 8:30 am My first attempt at calling, 8:30 am, they allowed the phone to ring and disconnect with a message "message turned off." Poor customer service check one! I called again 8:33 am—the person who answered was bothered and curt with each response, and then abruptly put me on hold twice. When I told her, she was being curt and I didn't appreciate her tone, she once again abruptly put me on hold. Poor customer service check two. Another associate came on the line and was unwilling to listen or be empathetic and quick to place blame with me for the arrangement not lasting more than five days, stating "you should have called us immediately", I live 5 hours away, it just so happened that I was able to drive to St. Thomas within 5 days of the arrangement being sent. Poor customer service check three. [I do realize that I am putting the quality and the possible cancellation of the order due for delivery May 8 in jeopardy by amending this rating and post—however, it will be what they decide it to be, the issue at hand is their burden to bear.] So, to summarize my latest experience with Fellows Fernlea Flowers [May 5, 2022], terrible customer service. I stated plainly that I was not looking for a discount or any compensation for the Easter arrangement, I simply wanted them to be aware that the procedures they are using to design the fresh floral arrangements are not effective in maintaining an appropriate longevity of the floral arrangements they are creating. I can confidently say this did not happen when the founding owner Trina maintained her business. The name should be changed—in my opinion— so as not to disrespect the Fellows’ name and the hard work Trina put into establishing a longstanding local business name that defined quality. Some business people think riding the coat-tails of others' success will make them successful—in this case, with my experience and in my opinion, I find this as not true. Jody Goodhue eLearning Content Development/IT/ID Constellationcreativ
Very friendly staff, a great variety of fresh and artificial flowers, and plants. My daughter sent me a gorgeous arrangement from there, and then i visited them in person to replace plants that died during a trip. It was a great experience. Bought a very cute gift for our anniversary.
Comment on this place

Fellows Fernlea Flowers map

to add Fellows Fernlea Flowers map to your website;



Copyright 2026 | All rights reserved.

You can use our top contact for adding and editing your business's information.
0.0057 Loaded in seconds