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Reviews, get directions and information for Ferguson

Ferguson

Description

Ferguson is a diverse distributor that spans multiple businesses including plumbing, HVAC/R, fire protection, waterworks and industrial. In the past 64 years, we’ve grown from a local distributor to a $13.8 billion dollar company with more than 1,400 locations and over 23,000 associates nationwide. We pride ourselves on delivering world-class service and our customers know that “Nobody expects more from us than we do” is more than just a tagline to Ferguson associates. It’s a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge



"For after-hours emergency, will call and/or commercial water heater full service delivery, please call 800 217-9480. Whether you're starting a renovation or building your dream home, the experts at our Ferguson Bath, Kitchen & Lighting Gallery are here to help every step of the way. At our kitchen and bath showroom, you'll find the largest offering of quality brands, a symphony of ideas, and dedicated consultants to help coordinate kitchen and bath projects. When you need help finding the right kitchen, bath, appliances, or lighting products, our Ferguson Showroom has you covered."
Address: 2265 Hanford Rd, Burlington (Caroline du Nord) 27215
Phone: (336) 228-8326
State: NC
City: Burlington
Street Number: 2265 Hanford Rd
Zip Code: 27215
categories: wholesale & supply store, hardware store


Opening Hours

Monday: 07:00 - 17:30
Tuesday: 07:00 - 17:30
Wednesday: 07:00 - 17:30
Thursday: 07:00 - 17:30
Friday: 07:00 - 17:30

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Reviews
We visited because we were replacing the outside lighting fixtures on our 30+ year old home. We wanted to make sure that we made choices that were consistent with the style of the home and also reflected current trends. Our consultant was very helpful and knowledgeable. She took the time to listen to our concerns and help us make choices that will look good and enhance the home's value. We'd definitely return any time we needed help with lighting design.
Very nice store with a healthy selection of lighting. The staff spent time with us getting to the lights we wanted and followed up with information as promised.
I was unsatisfied the way they handled my defective item. The customer service protocol had an attitude to it. But with that said the item was sent and finally I was appeased. In general they are a reputable company.
Rude, Unprofessional and Uninformed ~ do not waste your time. We will NEVER USE FERGUSON AGAIN! The responses are generic and have zero value. Go to New England Supply instead, much better service.
Alia was very knowledgeable and helpful. She suggested waiting a month for a new model to be released and she was right. She had everything available that we wanted, gave a very competitive quote and delivered on time. Once we decided we had made the wrong decision on a couple of plumbing fixtures, Ferguson's was very accommodating and very helpful. Other staff stepped up when Alia was not in the store. Great overall experience.
This is the place to shop when purchasing plumbing supplies. They offer a wide variety of products to choose. I shop at this location often for the great service and prices.
Im sorry to say i was not happy. A woman named krystal helped me.she was rude'and made me feel very unwelcome. She was training some gentalmen and blatenly said " can u hear me or are you really not all there: i was'shocked. I also had my order put in late. But you guys'should hire new staff she seemed unpleasent and angry. Sorry
Mikayla, who was kind enough to take care of us, was extremely knowledgeable, helpful, resourceful and very pleasant. She's our go-to person...
Terrible customer service! I paid for a black toilet 582.00 and had scatches on the toilet seat. I wanted a replacement still fighing with them.The manager is arrogant!
Maybe a greeting and pro active to help customer is needed in this store...
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