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Reviews, get directions and information for Ferrellgas

Ferrellgas

Description

For nearly 80 years, Americans have relied on Ferrellgas for their home, business, and agricultural propane needs.



"At Ferrellgas, we work every day to Fuel Life Simply. This Ferrellgas delivery-only refueling depot proudly delivers propane gas to residents and surrounding communities of Big Bear Lake. With great service, reliable propane supply, and nearly a century of experience, you can trust Ferrellgas to deliver. To sign up to be a customer or connect with a Customer Service Professional, call 909 866-4605 during business hours Monday-Friday, 8 a.m.-5 p.m. local time. After hours, we have a 24/7/364 team dedicated to emergency service. To place an order for a propane refill, pay your bill, or track your order, do so anytime by logging into MyFerrellgas to access your account online."
Address: 42110 Big Bear Blvd, Big Bear Lake 92315
Phone: (909) 866-4605
State: CA
City: Big Bear Lake
Street Number: 42110 Big Bear Blvd
Zip Code: 92315-6832
categories: gas & chemical service



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Reviews
Minimum percentage changes constantly rarely deliver in less then a month during winter "which on this mountain means your out of propane before they arrive and they will just hang up on you in the middle of a order about 3 out of 5 times.. definitely wish we had any other propane service
Failed to make delivery in June. Did not notify us of failed delivery attempt. Home is winter vacation home and cold weather arrived early and since we ere not there pipes, etc were damaged due to lack of heat because no gas. Called for delivery as no propane left, they showed credit for failed delivery on account June and promised immediate delivery.. Still waiting 2 days later.
This company deserves negative stars! I e been hung up on multiple times, the "customer service" is an absolute joke! They don't care at all if you have no heat or gas to keep your family/kids warm, washed or fed. They don't do their jobs, they take a month or longer for a delivery & they treat their customers like complete trash! I don't understand how this company is still in business, DO NOT GIVE THEM YOUR HARD EARNED MONEY!!! Any other propane company would be infinitely better!!!!
I wish I could give a zero rating. The absolute worst company and customer service. Going on 72 hours without propane now… I guess that “always full contract” doesn’t apply here? Thanks for putting my family in danger this holiday season. Really enjoy waking up to a house that is 48 degrees! Let me help anyone out who is thinking about doing business with Ferrell Gas… SAVE YOURSELF THE TROUBLE AND GO ANYWHERE ELSE!!!!
Waited almost 2 months for propane and ended up switching to ac propane wich was $.50 a gallon cheaper and brought a new tank the next day and filled it a hour later. Been 2 months and still trying to get Ferrell to pick up their tank!
2 dollars more then the average, just paid 4.33 per gallon. Almost 1100 dollars to fill my tank.
Your tech was on time, did the inspection quickly and was very responsive and friendly. Much appreciated!
Great service. Great company and very easy to do business with. Great customer service. Thank you
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