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Reviews, get directions and information for Fifth Third Bank

Fifth Third Bank

Description

Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC. Fifth Third is among the largest money managers in the Midwest and, as of June 30, 2016, had $305 billion in assets under care, of which it managed $26 billion for individuals, corporations and not-for-profit organizations. Investor information and press releases can be viewed at www.53.com. Fifth Third's common stock is traded on the NASDAQ® Global Select Market under the symbol "FITB." Fifth Third Bank was established in 1858. Member FDIC, Equal Housing Lender



"Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC."
Address: 6081 B Drive North, Battle Creek 49014
Phone: (269) 979-9565
State: MI
City: Battle Creek
Street Number: 6081 B Drive North
Zip Code: 49014
categories: bank


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:30
Saturday: 09:00 - 12:00


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Reviews
Bank employees here needs to be replaced. Worst customer service specially "Valleria" not sure about the name, but she's A bit FAT old lady whatever work she do she pretends like she's doing favor on customers.
No bathroom for business/personal customers. ...... Deplorable, I am a customer and Have a Business account with fifth 3rd topping well over 6 figures.....WOULD NOT LET ME USE THE BATHROOM!!!!!!! YOUR KIDDING me right?
Went in to cash a check with my wife's ID the teller told me to send her in and it would be a 4 dollar fee. She came back out with the check and the same lady was rude to her and said she couldn't cash the check. Left this location feeling a fifth third worse. I'll be sure to drive an extra hour to never go here again.
From the moment I entered the bank to open two new business account until the time I left I had excellent customer service. From the teller’s warm greetings to the branch manager’s personalized service. I was very impressed with the branch manager’s investment knowledge that would benefit my businesses. I can trust that I was not just a number or a quota but an actual valued customer. I foresee a long business relationship with fifth third bank of Battle Creek.
Good experience. Mr. Hughes is very helpful person. Thank you.
This bank is great! The tellers really learn their customers and provide that friendly, community vibe. Stephanie is awesome and always really helpful. She always works really hard to connect me to the best service for what I need and seems to enjoy answering all of my questions. Jake is nice too. This bank also supports the community by donating and volunteering!
I have had my mortgage with 5/3 Bank for over 10 years. I have felt nothing but harassed and bullied the whole time. My mortgage due date is the 1st of every month with a grace period till the 15th of the month before late fees. Every month almost every day 1st thru the 15th I recieve anywhere from 1-5 call per day to collect my payment. I have nicely asked, politely requested and sternly demanded that they stop calling me and harassing and bullying me about my mortgage. I pay my mortgage before the cut off date. Most of the time I pay more than required. But they5/3 Bank still continues to call and harass me. Even when I ask to speak with a boss/ manager and they assure me I will not be called anymore, I recieve more calls. So after speaking with Rodrick and Mark today and being reassured that they will once again put a request in my notes to not call anymore. We shall see. When I asked to speak with a big boss I was told that was Jamie Woody but he is too busy to talk to me. Since when is someone too busy to speak with a 10+ year customer??
The most unfriendly bank I've ever encountered RUN!!!!!!! Horrible! Horrible! Horrible! If you don't have an account they will not even break down a $20 bill. When asked if I wanted to open an account, so they won't have to charge me, I answered, "Why would I ever want to open an account with your bank when you are going to charge my employees to cash their check." Very under-staffed and very unfriendly. I am amazed they can even stay open with their horrible policies.
From the moment I first met with Allison and set up our business banking, through the daily smiles and conversations during deposits, up to the closing on a mortgage for our new house with Tina, and working with Stephanie and Jake to navigate a new SBA loan, this branch has been INCREDIBLE to me. I appreciate them so much.
LAZY people. Called and got in contact with a rep at the location to verify funds of a check. Lady placed me on hold for 3-5 minutes without saying why I was being placed on hold thought maybe she didn't know how to or needed someone else to do it. Answered the phone with a number to call to verify the check stated she wasnt at her branch so she didnt have it on hand. Was searching for the number Called the number, turns out to be an automated system and they wanted to charge $5 to verify the check. Hang up and call back immediately. No answer. Got transferred to a call center after waiting another 5-10 minutes. First lady I talked too had 0 problems asking me the 10 seconds worth of questions and had the check verified and off the phone in less than 1 minute. TL:DR: I was placed on hold for 3-5 minutes while someone searched for a phone number to make me not their problem. LITERALLY put more effort in getting rid of me than helping.
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