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First Niagara Bank

  1. Depew
  2. Depew Bank

Reviews, get directions and information for First Niagara Bank

First Niagara Bank
"Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day."
Address: 5075 Broadway, Depew, New York 14043
Phone: (716) 684-4304
State: NY
City: Depew
Street Number: 5075 Broadway
Zip Code: 14043
categories: bank


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Reviews
Close by and usually easy enough to get cash from ATM when needed, but past month have gone there 2-3 times and cash withdrawal wasn’t even an option. Didn’t really understand that. I guess things happen but never thought an ATM would be out of cash, especially on multiple occasions.
I work at a nearby business, so I frequently go to this location. Every time I go to this business I receive rude glances from many of the workers, and I’m not sure why. Recently, during a visit to this location, one of the workers made sure to tell me that I was in the wrong line and to move over to the other. I politely obliged, although no one else was in this line. Little did I know I’d be spending 25 minutes in line while watching several other customers enter and be taken care of. I’m not sure why I was instructed to get in a different line than everyone else, but being an African-American this did not sit well with me and left a very bitter taste in my mouth.
Had the worst experience at this location. Teller named Anna is the absolute worst. She belittled me in front of other customers and workers in the building. I truly felt uncomfortable because of her. After experiencing such horrible customer service i will never return to that Key Bank branch ever! I may even close my accounts and go to Bank of America based on that experience alone.... #AnnaNeedsBetterTraining
Came in upset/paranoid regarding a joint account and spoke with Tracy regarding a few questions regarding the situation and she put my mind at total ease. Very sweet and caring person, thank you very much.
Awful. Continuous mistakes. Have 3 accounts & always clearly write the account number on the deposit along with a deposit slip with the account number. But the girl deposits into wrong account!!! Then I have to move the money around to where it should have been. It's a lot of trouble bco their constant errors. Will be closing these accounts soon
26 minutes and counting waiting behind one vehicle in the drive thru lane. What a joke.
Convenient location for an ATM. Machine worked, I was happy!
Went there to do reg banking, very helpful and prompt service.
Everyone is super nice and always efficient. They remember their customers and provide speedy service. My favorite Keybank
A good place to get your banking done
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