Don't bother trying to call and get the bus schedule , be prepared for Diana or Laura to hang up on you. I will be going in person to file a formal complaint. I'd give no stars if possible.
My city assigned this First Transit for the senior rides. They made all sorts of mistakes on scheduled rides. They never admit and apologize for their mistakes. They are rude when you complaint about their mistakes. They frequently mess up the pick up time, date and location. They always make a mistake when there is a ride schedule change. They have made me missing the medical appointment once. They are so absent-minded on work. We seniors just have to suffer from time to time because of their mistakes.
