Flagala Hardware

We have been visiting at PCB this week and took our boat. First day the winch broke. unfortunately the winch stand was dissimilar to any of the winches available locally so I had to modify a stock winch which required some unusual stainless steel hardware. I went to Flagala Do It Best for help and the gentleman there walked me through everything i needed to make this repair. I got back to the boat and had it fixed in 10 minutes. I so much appreciate the help this sales gentleman gave me and it certainly helped save our Vacation!! 10 stars if I could!!!

Great customer service, and all the goodies you'd expect from a hardware store. I hope the day never comes that big box stores put the little guy out of business, because finding actual hardware nuts, bolts, machine screws is only possible at the hardware store!

Following just one person around the store the whole time then when called out for profiling they asked where our money was saying they see us walk everywhere. We’re locals going to buy two things to do a wall repair. Nothing but disrespectful and disgusting people

I may have been skeptical due to the previous reviews, but I can honestly say don’t listen to any of that nonsense, these guys are awesome. This place is a hardware store yes, but they have all the essentials needed to start brewing beer. I literally walked in an was immediately helped by one of staff that genuinely wanted meet all of my needs. I highly recommend this place and it is well worth a visit! They have won over a loyal customer!

This may be a small town hardware store, but it is lacking small town Customer service, employees are more worried about sitting on the stool behind the desk on their laptop versus helping people, and when you do need help, they treat you as an inconvenience. We will not be back. We’ll just go to Lowe’s or Home Depot where the customer service is just as poor but the item is in stock.

Rented a uhaul trailer to leave dodge after hurricane Michael. Staff are always friendly. Great store. Rental was quick and easy. Would have gone 5 stars but I was unable to connect with anyone on the telephone the day before to confirm my rental. Tried several times to reach them on the phone. But still a great store.

There was a not-so-distant time ago, a couple older men ran this place...it was always an excellent experience and you felt as if your business was really appreciated. They are the ones that built this business. Now, there's a much younger, heavy set guy running the show that seems to have a bad day...every day. Not sure if he's a grandson or what but his heart certainly is not in this business. So sad to see this place falling wayside. Service is all any business has to offer...it doesn't exist here anymore. I can't imagine he has any investment in this store...just a paycheck...for now at least. Really sour attitude!

Good neighborhood hardware store that specializes in pools and brews. Helpful staff.

Flagala is the epitome of your 'local' hardware store. If they dont have it, they will help you get get it, if they can. The gentlemen that work there are always helpful and friendly.. even something as simple as getting a key made is a pleasant experience and makes you smile.

It's time to write a review on this locally owned hardware store. It is the best! Matt and Dave give expert advice on everything from electrical repairs to swimming pool issues. Go to Flagala instead of one of those giant corporate warehouse stores to find an item you need, because these guys will find it for you and give you options!!!! It's even DOG FRIENDLY!